- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- Work from home
- Resume
- Required to apply
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
About GLOBO
GLOBO is a technology-driven patient communication company dedicated to enabling organizations to interact in any language around the clock through a unified and efficient platform. It offers services such as telephone, video remote, and on-site interpreting, alongside its proprietary GLOBO KAI™ AI interpreter and translation/localization solutions. Focused on sectors like healthcare, courts, education, and government, GLOBO aims to enhance access, equity, and outcomes by facilitating clear communication for linguistically diverse communities.
Role Overview
This remote, full-time position involves supporting GLOBO’s language access and technology services team. Daily tasks include managing multilingual communication workflows, handling language services requests like interpreting and translation, and ensuring accurate, timely delivery. The role also involves documenting procedures, maintaining internal systems, collaborating with teams across operations, customer support, and technology, and monitoring performance metrics. The incumbent will contribute to process enhancements and support client education regarding GLOBO's platform and tools. The position requires independent work, clear communication, and professionalism within a distributed work environment.
Qualifications
- Competence in managing multilingual communication workflows and coordinating interpreting, translation, and localization services.
- Familiarity with technology platforms, data analytics, and tracking of service performance and quality.
- Strong organizational skills, excellent time management, and attention to detail for multitasking and prioritizing requests.
- Effective written and verbal communication with a customer-oriented and culturally aware approach.
- Experience or interest in sectors such as healthcare, legal, education, or government considered advantageous.
- Capability to work remotely with dependable internet and proficiency in standard collaboration tools.
- Demonstrated problem-solving abilities and proactive outlook on improving processes.
- Preferred education or experience in language services, communications, operations, or related disciplines.