Banking Customer Support Executive

Job Overview

We are actively recruiting for the position of Customer Support Executive in a voice blended process within the regulated financial sector. The role involves supporting customers via phone and email while strictly adhering to regulatory and company guidelines.

Key Responsibilities

• Manage both inbound and outbound customer calls along with handling email communications.
• Promptly escalate intricate problems to appropriate departments to ensure they are resolved efficiently.
• Comply with company policies as well as regulatory frameworks such as those set by RBI and TRAI.

Mandatory Qualifications and Skills

• PUC or graduate level education.
• Excellent proficiency in English communication is compulsory.
• Strong problem-solving and communication abilities combined with awareness of compliance requirements.

Additional Information

• Compensation ranges from ₹30,000 to ₹35,000 monthly take-home.
• Working schedule is a day shift with six working days per week, Sunday off.
• Position is located in Kudlu Gate, Bommanahalli, Bengaluru, Karnataka.
• Preference given to candidates who can join immediately.
• Age restriction applies: candidates must be up to 30 years old.