Banking Adviser - Blenheim

About the Role

Join Westpac's Blenheim branch as a Banking Adviser in a full-time, permanent capacity working Monday to Friday. In this role, you will be the approachable and dependable face who transforms everyday banking activities into valuable, positive experiences. Whether assisting first-time account holders, supporting small business clients with significant financial decisions, or identifying unspoken customer needs, you will deliver exceptional service that fosters confidence and empowerment in managing finances. Your curiosity, warmth, and attentive listening will enable you to align customers with suitable financial products and services.

Key Responsibilities

• Build and maintain strong relationships with existing clients while inviting new customers to join the Westpac community.
• Promote and support the use of digital banking tools and resources.
• Provide guidance and expert advice on a wide range of banking products, including everyday accounts, KiwiSaver, and insurance.
• Be a reliable, trusted consultant helping clients feel supported throughout their financial journey.
• Contribute to expanding Westpac's presence and reputation in the local vicinity.

Candidate Profile

This opportunity is perfect whether you are a recent graduate or seeking a fresh career challenge in banking. Applicants should demonstrate energy, empathy, and a sincere passion for customer service. Strong communication skills and confidence interacting with technology are essential. Success in this role requires being well-organised, adaptable, and driven by measurable outcomes for both customers and the business.

Qualifications and Experience

• Minimum two years’ experience in a customer-centric role.
• Excellent communication abilities and the capacity to quickly establish trust.
• Effective problem-solving skills with strong aptitude for recognizing customer needs.
• Proficiency in digital tools with the ability to educate customers on their use.
• High attention to detail, strong organisational capabilities, and a firm commitment to ethical decision-making.
• Desirable: Solid understanding of banking products, services, and compliance requirements.

Employee Benefits

• Generous leave entitlement including 4 weeks’ standard holiday plus 5 wellbeing days annually, with options to purchase up to 4 additional weeks.
• Exclusive banking perks, insurance discounts, and participation in a superannuation scheme.
• Professional development opportunities with programs recognizing high achievers.
• Comprehensive parental leave policies and a school holiday subsidy to assist with family work balance.
• Engagement in community and environmental initiatives.

About Westpac

Westpac has served New Zealand for over 160 years with a commitment to fostering a fairer and stronger community. Our workplace celebrates diversity, individuality, and inclusion, welcoming people from all cultural backgrounds and abilities. We aim to nurture talent and empower employees to be their authentic best, supporting a culture of mutual respect and collaboration. We encourage diverse applicants, including those who are neurodiverse or living with disabilities, emphasizing passion and attitude alongside skills and qualifications.

Application Information

Apply by 1 October 2026 with your CV and cover letter to become a valued member of the Westpac whānau in Blenheim.