Back Office Executive

About the Role

As a Back Office Executive, you will manage support tasks such as data entry, record keeping, and report generation while ensuring accurate documentation and smooth workflow. You will play a vital role in assisting frontline teams by handling essential operational activities behind the scenes.

Key Responsibilities

• Identify and research potential clients through various online resources including databases and social media.
• Generate qualified leads using platforms like LinkedIn, email marketing campaigns, and cold outreach techniques.
• Initiate communication with prospective clients via calls, emails, and messages to present services and products.
• Assess customer requirements to qualify leads appropriately based on business needs.
• Regularly update and maintain lead information in CRM systems.
• Work closely with the sales team to facilitate conversion of leads into business opportunities.
• Monitor and report key metrics related to lead generation and conversion rates.
• Support marketing efforts by gathering and nurturing data on prospective clients.
• Build and sustain a robust pipeline of potential customers through consistent follow-up to maintain interest and engagement.

Required Skills and Qualifications

• Proficiency in basic Excel functions.
• Fluent English speaking and typing skills.
• Typing speed exceeding 30 words per minute.
• Competency in internet research and navigation.