Back Office Coordinator
TATA AIA Life Insurance Company Limited
Kolkata, West Bengal, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 45,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- Any graduate
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
We are seeking a Back Office Coordinator to be based at our Kolkata office located on M.N Chatterjee Road, Chandni Chowk. This role requires a graduate candidate who will act as an executive liaison managing client communications and supporting internal operations.
Key Responsibilities
- Engage with clients to maintain effective communication and foster strong client relationships.
- Comprehend client needs and offer appropriate support or services accordingly.
- Collaborate with internal teams to ensure prompt resolution of client inquiries.
- Conduct follow-ups with clients regarding active services and gather their feedback.
- Accurately document client interactions and update records consistently.
- Establish and sustain long-term client relationships to promote satisfaction and loyalty.
Skills and Qualifications
- Strong verbal and written communication capabilities.
- Fundamental computer literacy.
- Competence in client handling and proactive follow-up.
- Professional appearance and demeanor appropriate for client-facing roles.
Additional Details
Working schedule is from Monday through Saturday. Compensation is aligned with company standards and will be finalized based on performance during the interview stage.
Minimum education
Bachelor's Degree