Automation Engineer

About the Role

At ABB, a global frontrunner in electrification, robotics, industrial automation, and power grids, you will contribute to supporting industries towards efficiency and sustainability. As an Automation Engineer reporting to the Regional Customer Support Manager, you will serve as a design authority for engineering assignments of low to medium complexity, working on smaller or segmented projects within ABB's Automation division in Pune or Ahmedabad, India. Your work model is strictly onsite.

Key Responsibilities

• Provide comprehensive pre-sales and post-sales technical support remotely, addressing product, software, and application-related queries for customers and application engineers.
• Troubleshoot and resolve challenges related to automation systems, ensuring optimal system functionality and customer satisfaction.
• Establish and nurture positive relationships with customers and coordinate effectively with internal and external teams, including sales, engineering, project teams, and global product support.
• Plan and conduct technical support operations, manage issue escalation, foster collaboration with global teams, and implement innovative solutions and best practices.
• Develop expertise in automation products and real-time software, promoting knowledge sharing and continuous technical improvement.
• Deliver technical training and provide application engineering assistance encompassing software development, system commissioning, preparation of documentation, and reporting technical activities.

Qualifications and Skills

• Bachelor’s degree in Engineering fields such as Electrical, Electronics, Electrical & Electronics, Mechatronics, Instrumentation, or related disciplines.
• Experience range of 1 to 5 years in application development, commissioning, and technical support within industrial automation sectors, preferably in multinational companies.
• Strong knowledge of Industrial Automation components including PLCs, HMIs, Servo Drives, Motion Control, motors, Robotics, and integrated machine automation solutions.
• Hands-on experience with application engineering tasks, problem-solving, customer support, and deployment of automation solutions.
• Good grasp of control theory, structured programming, and software development, with programming skills in C and structured text (ST) being advantageous.
• Understanding of electronics, mechanics, applied mathematics, with exposure to industries like Food & Beverage (F&B), Consumer Packaged Goods (CPG), and consumer goods.
• Excellent communication, customer interaction, and training capabilities to work collaboratively in cross-functional and client-centric environments.

About ABB and B&R Industrial Automation

ABB, with over 125 years of innovation history, operates worldwide with 136,000 employees, driving energy and industrial digital revolutions. B&R Industrial Automation, part of ABB’s Robotics & Discrete Automation division, founded in 1979 and headquartered in Austria, delivers advanced machine and factory automation solutions globally.

Important Notes

ABB upholds strict recruitment integrity by never requesting fees at any hiring stage. All authentic positions and hiring processes are conducted officially.

Join ABB to be part of advancing cleaner and smarter industrial futures. Explore exciting career opportunities and contribute to impactful global solutions.