ATM Engineer

Job Overview

We are seeking a skilled ATM Cash Management and Reconciliation Specialist possessing between two to five years of practical experience in banking operations, cash handling, or financial reconciliation. This role is vital in maintaining efficient ATM operations and ensuring cash availability.

Primary Responsibilities

• Plan and manage cash forecasting for ATMs to maintain optimal cash levels.
• Conduct daily reconciliation of ATM cash and transaction records.
• Investigate discrepancies including shortages, overages, and resolve disputes raised by customers.
• Coordinate with Cash-in-Transit service providers to secure timely ATM cash replenishment.
• Match ATM journal logs with network reports and the primary bank ledger accounts.
• Maintain strict adherence to internal audit standards, Anti-Money Laundering (AML) protocols, and dual-control regulations.

Required Skills and Qualifications

• A bachelor's degree in Finance, Accounting, Business Administration, or a closely related discipline is mandatory.
• Two to five years of hands-on experience in banking operations, cash vault management, or comprehensive reconciliation processes.
• Proficiency in Microsoft Excel with advanced capabilities such as VLOOKUP functions and Pivot Table analysis.
• Familiarity with prevailing core banking software platforms including Finacle, FIS, or Fiserv.
• Working knowledge of ATM management solutions like NCR or Diebold Nixdorf systems.
• Strong analytical thinking, numerical acumen, and problem-solving ability.
• High level of attention to detail paired with excellent organizational and time management skills.