Associate Systems Administrator

Job Overview

We are hiring on behalf of a rapidly expanding global technology company for an Associate Systems Administrator to join their Dublin-based IT Systems team. This role offers a valuable chance for IT professionals eager to advance their career in a global setting, engaging in various areas such as systems administration, endpoint management, identity and access management (IAM), networking, and security.

Key Responsibilities

• Manage identity platforms like Okta or OneLogin.
• Provide support for Microsoft Intune, Jamf, and endpoint device management.
• Deliver helpdesk support services.
• Assist with software deployment, system patching, and operating system updates.
• Troubleshoot network-related issues including Wi-Fi, VPN, and firewalls.
• Support applications including Microsoft 365, Google Workspace, and Slack.
• Handle user lifecycle processes such as onboarding, transfers, and offboarding with appropriate access controls.
• Maintain thorough technical documentation, runbooks, and knowledge base articles.
• Provide assistance with office networking, audio-visual equipment, and infrastructure.
• Participate in on-call rotations when necessary.

Required Skills and Experience

• Hands-on experience with Identity and Access Management tools such as Okta or OneLogin.
• Familiarity with Microsoft Intune or Jamf for device management.
• Proficiency in ticketing systems such as ServiceNow or Jira.
• Working knowledge of Microsoft 365, Google Workspace, and Slack environments.
• Basic understanding of enterprise networking and troubleshooting techniques.
• Strong skills in documentation writing and communication.
• Commercial experience in IT support or systems administration roles.

Additional Information

The company provides a hybrid work model and a competitive salary package. Interested candidates are encouraged to get in touch directly for further details.