Associate Sales Development Representative

Job Overview

Octave BricsCAD is seeking a commercially minded Associate Sales Development Representative (SDR) who approaches leads with a hunter mentality. This role goes beyond traditional SDR tasks, taking ownership of converting interest into actual sales by collaborating closely with Sales, Marketing, and Pre-Sales teams across Singapore, Malaysia, and Indonesia.

Key Responsibilities

• Manage and convert inbound interest—from product downloads, website queries, and marketing leads—into qualified sales prospects, quickly gauging buying intent and steering customers towards purchase decisions.
• Drive sales growth by thoroughly qualifying leads, understanding customer pain points, identifying key decision-makers, and clarifying purchase timelines, ensuring every lead advances effectively through the sales funnel.
• Engage customers using email, phone calls, and digital tools to build trust, educate prospects, handle objections, and accelerate their buying journey.
• Collaborate extensively with Marketing, Technical Sales, Resellers, and the Sales Director for ASEAN to optimize pipeline creation, maximize lead conversion, and enhance customer satisfaction.
• Identify valuable, strategic opportunities to hand over to resellers or the Sales Director to capitalize on larger deals.
• Proactively research and target new accounts, generating extra pipeline through outbound outreach when needed.
• Leverage CRM insights and customer feedback to refine lead management and boost conversion rates.

Qualifications and Experience

• Minimum of three years' experience in Sales Development, Inside Sales, Lead Generation, or Business Development roles.
• Experience servicing customers in Singapore, Malaysia, and Indonesia.
• Fluency in Malay and/or Bahasa Indonesia is required.
• Proven aptitude to engage prospective clients effectively, qualify opportunities, and influence purchase decisions.
• Familiarity with CRM platforms and structured sales methodologies.
• Strong verbal and written communication skills in English.

Preferred Attributes

• Background in sales within Architecture, Engineering & Construction (AEC) or Manufacturing industries.
• Understanding of ASEAN market trends and cultural diversity.
• Experience working with reseller or channel partner sales models.
• Exposure to both transactional and enterprise-level sales processes.

Desired Mindset and Personal Traits

• Innately curious with strong commercial awareness.
• Self-driven and proactive in creating sales opportunities.
• Comfortable initiating phone conversations and engaging fresh prospects.
• Goal-oriented, motivated by achieving targets.
• Resilient, adaptable, and highly resourceful.
• Effective communicator able to establish quick credibility.
• Analytical to interpret buying cues and understand customer needs.

About Octave

Octave delivers critical software solutions that enable organizations to make informed decisions throughout the entire asset lifecycle — Design, Build, Operate, and Protect — where safety, performance, and reliability are vital and failures are unacceptable.

The company specializes in converting complex operational data into useful intelligence, combining expertise and real-world conditions with enterprise-level insights to enhance performance, resilience, and incident response at crucial moments.

With over 7,000 employees across 45 countries, Octave fosters an inclusive culture that welcomes diversity and values respect and fairness for all team members. They emphasize trust in their people to unlock potential and support career ambitions worldwide.