- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- Work from home
- Resume
- Required to apply
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Job description
Role Overview
This role supports Tesco Business Solutions to verify the accuracy of product ranges and information on the website and timely resolve relevant queries. The position entails adhering strictly to Tesco's Business Code of Conduct while proactively identifying operational enhancements using Continuous Improvement (CI) tools and techniques.
Key Responsibilities
- Ensure completion of tasks within established critical metrics and apply fundamental concepts in day-to-day work.
- Manage product ranging activities specifically for fulfilment centres.
- Lead management of the grocery query mailbox, prioritizing concerns aligned with agreed procedures.
- Handle taxonomy and trading responsibilities by categorizing requested products appropriately and collaborating across functions to address issues.
- Execute weekly Excel/VBA-based substitution algorithms and troubleshoot any problems.
Collaboration
Communicate and work closely with buyers, finance, reporting, IT support, compliance, Brandbank, Dunhumby, and other market teams primarily at Bengaluru locations.
Required Skills and Experience
- Proficient in basic MS Office tools including Excel and Word.
- Keen attention to detail coupled with speed and accuracy.
- Strong planning and organizational abilities.
- Competent in basic numeracy.
Rewards and Benefits
- Competitive fixed salary as per contractual agreement.
- Annual performance bonus opportunity based on results.
- Generous leave policy including 30 days leave (18 earned, 12 casual/sick) plus 10 national/festival holidays.
- Support for retirement through statutory benefits and voluntary schemes such as NPS and VPF.
- Comprehensive health insurance covering employees and dependents including parents or in-laws.
- Mental health resources involving self-help tools, community and ally networks, and counseling for employees and dependents.
- Financial wellbeing support including coaching and salary advance options.
- Save As You Earn (SAYE) scheme enabling employee share ownership via a structured savings plan over three years.
- Physical wellness encouraged through campus facilities like cricket pitches and various sports courts.
Diversity and Inclusion
Tesco embraces an inclusive culture valuing individuality and respect, striving for a workplace where everyone can succeed and feel they belong.
Tesco Bengaluru is recognized as a Disability Confident Committed Employer, providing equal opportunity and accessible recruitment, with accommodations available during interviews.
Work Model
The role operates on a hybrid model offering flexibility: approximately 60% onsite collaboration in office or local sites and 40% remote work, designed to support personal needs and life situations.
Employment Details
Employment is under Tesco Bengaluru Private Limited, the legal employing entity.