Assistant Store Manager

About Michael Hill

Michael Hill is a leading premium jewellery brand with an established network of stores spanning Australia, New Zealand, and Canada. Founded in New Zealand and headquartered in Australia, the company prides itself on a rich heritage and commitment to sustainability.

Opportunity Overview

We invite candidates interested in advancing their retail leadership careers to apply for upcoming Assistant Store Manager roles at our Vaughn Mills location in Concord, Ontario (L4K 5W4). This role offers the chance to be part of a supportive team in a dynamic retail environment focused on growth and customer satisfaction.

Benefits Offered

• Commission structure with tiered earnings aligned to sales performance
• Comprehensive training programs to enhance product knowledge and career development
• Competitive extended benefits including health, dental, and employee assistance services
• Exclusive pricing discounts for team members
• A supportive network of peers and mentorship from retail leadership
• Recognition through award events and team celebrations
• Advanced scheduling with four weeks' notice ensuring work-life balance

Candidate Profile

• Demonstrated success in a sales-driven environment with proven ability to meet key performance indicators
• Confidence in managing store operations both independently and alongside the Store Manager
• Strong customer focus with aptitude for handling multiple client relationships in a fast-paced setting
• Effective coaching skills to enhance team performance and foster a positive store culture
• Commitment to delivering exceptional experiences for customers and team members
• Alignment with the company’s vision and business objectives

Role Significance

The Assistant Store Manager at Vaughn Mills will play a pivotal role in retail leadership, contributing to a diverse and inclusive work environment. Michael Hill upholds values of dignity and respect, emphasizing sustainability across product, planet, and people. The company is proudly certified by the Responsible Jewellery Council.

Recruitment Process

Applicants may be invited to participate in a brief video interview as part of the selection process, which is supported by artificial intelligence tools to ensure objective assessment based on relevant criteria. Accommodations can be requested at any stage to support equitable hiring practices.