Assistant Store Manager

Role Overview

The Assistant Store Manager plays a key role in supporting the Store Manager with overseeing day-to-day retail operations, ensuring excellent customer experiences, and meeting sales targets. This position acts as the Manager on Duty in the absence of the Store Manager.

Daily Responsibilities

• Assist the Store Manager with operational tasks and team supervision.
• Participate in merchandising, stocking, and unpacking incoming shipments daily.
• Deliver outstanding customer service and handle escalated customer concerns efficiently.
• Train, mentor, and develop store staff to ensure optimal performance.
• Conduct cash handling duties and perform store opening and closing responsibilities when required.
• Assign daily tasks to team members and oversee store safety and cleanliness standards.
• Perform regular employee performance reviews and provide constructive feedback.
• Ensure compliance with company policies and maintain safety regulations.
• Uphold visual merchandising standards to maintain store appearance.
• Lead hiring processes and manage staff performance effectively.

Qualifications

• A minimum of two years’ experience working in retail.
• At least two years’ supervisory or management experience required.
• Availability to work shifts during days, evenings, and weekends.
• Strong leadership capabilities with excellent communication and decision-making skills.
• Demonstrated ability to handle multiple priorities in a dynamic retail environment.

Benefits and Opportunities

• Engaging and diverse workplace atmosphere.
• Competitive salary and benefits package available to full-time employees.
• Company-sponsored matched pension plan included.
• Customized training and onboarding programs.
• Opportunities for personal growth and advancement within the organization.
• Full-time employee status requires working 25 hours per week for sixteen consecutive weeks, allowing one week grace period under 25 hours.

Additional Information

The recruitment process uses artificial intelligence solely as an assessment tool to assist with evaluations. Final hiring decisions are made by human recruiters.