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Assistant Store Manager

Swatch

Greater Toronto Area, Canada · Full Time

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Experience
2+ yrs
Salary
CAD 44,000 – CAD 48,000 / year
Openings
1
Posted
1 week ago
Work mode
In office
Resume
Required to apply

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Job description

Role Overview

The Assistant Store Manager reports directly to the Store Manager and is responsible for overseeing daily store operations. This position focuses on boosting sales by motivating and supporting the sales team, ensuring excellent customer service, and meeting operational goals while complying with company policies.

Key Competencies

  • Customer Orientation
  • Results-Driven Approach
  • Creativity and Innovative Thinking
  • Effective Problem Solving
  • Humility and Integrity
  • Team Building and Relationship Management

Compensation and Benefits

The starting salary ranges from 44,000 to 48,000 CAD annually, complemented with monthly performance bonuses. Benefits package includes paid vacation and sick leave, dental and vision health coverage, life insurance, RRSP with company matching contributions, and employee discounts.

Primary Responsibilities

  • Guide and coach the sales team to improve customer service and achieve sales objectives.
  • Manage store operations efficiently, enforce procedures, and handle inventory management including resolving discrepancies.
  • Assist with recruitment, staff development, discipline, performance evaluations, and training plans.
  • Support visual merchandising to ensure appealing store presentation.
  • Promote workplace safety and act as a role model by demonstrating company policies and procedures.

Working Conditions

The role requires substantial physical activity including walking and standing for most of the shift, as well as lifting, pushing, pulling, and holding boxes and fixtures weighing 35 lbs or more with support. Concentration is necessary for administrative tasks such as paperwork, cash management, and POS system use.

Working Hours

This full-time position averages 40 hours per week with open availability required to support business needs. Additional hours including holidays and blackout periods may be necessary.

Candidate Requirements

  • Minimum two years of retail leadership experience, preferably in fashion or accessories sectors.
  • Proficient in intermediate computer tasks, particularly MS Office applications.
  • Experience operating POS (Point of Sale) systems.

Company Profile

Swatch blends art, design, fashion, and technology into its innovative products, characterized by creative inspiration and trendsetting styles. The brand serves as a canvas for vibrant expression and technological sophistication.

Level

Entry

Industry

Retail

Tools & software

Microsoft Office required

How they work

Teamwork & Collaboration Problem Solving Attention to Detail Leadership Customer Focus Integrity
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