Assistant Store Manager - Warrnambool

About Pandora

As the world's largest jewellery brand, Pandora celebrates the love stories of millions every day through our exquisite products that enable personal expression. We take pride in being part of meaningful moments in people's lives.

Our culture encourages innovative thinking that quickly leads to positive change. Here, you can dream big, act boldly, and deliver with dedication. At Pandora, you can build much more than just an impressive career.

Role Overview

We are seeking a highly organized, proactive, and results-oriented Assistant Store Manager to join our Warrnambool team. This role focuses on leading retail operations, motivating the team to surpass targets, and delivering exceptional customer experiences aligned with the Pandora brand.

Key Responsibilities

• Assist the Store Manager by overseeing the daily operations of the store, ensuring commercial success and smooth workflow.
• Coach, support, and inspire the in-store team to achieve sales goals and maintain outstanding customer service standards.
• Manage retail operations including stock control, store procedures, team scheduling, and sales performance monitoring.
• Ensure store security protocols are upheld, and coordinate team presence across the sales floor to maximize engagement.
• Take charge of store trading activities in the Store Manager’s absence.
• Gain thorough training on Pandora’s handcrafted luxury products, becoming a product specialist and mentor to the team.
• Develop team members to unlock their potential and support ongoing professional growth.

Candidate Profile

Our ideal Assistant Store Manager embodies the values of dreaming, daring, caring, and delivering. They are a confident leader and collaborator, with the ability to create a memorable in-store experience.

• Experience driving sales and profitability within retail environments, preferably with a leading brand or desirable consumer product.
• A passion for cultivating a culture of excellent customer service.
• Strong communication skills to effectively lead and develop a high-performing team.
• Flexibility and adaptability to meet evolving business requirements.
• Positive attitude and enthusiasm for Pandora products and brand values.
• Well-groomed with an eye for appealing and desirable retail products.

Application Process

Candidates will be invited to complete a 15-minute questionnaire to evaluate suitability and team fit for this position.

Benefits

• 60% employee discount on products.
• Birthday off as a paid day.
• Opportunities for continuous development and career growth.
• Subsidized health insurance plans.
• Bonus schemes linked to retail performance.
• Access to Employee Assistance Programs for support.
• Generous jewellery allowance.
• Two Wellness Days annually for personal time.

Equal Opportunity and Additional Information

Our recruitment approach is transparent and equitable, ensuring all applicants can fairly demonstrate their abilities without bias. We strongly encourage applicants to avoid sharing personal identity information such as photos, marital status, or age.

If you need any reasonable accommodations during the interview process, please notify us promptly.