Assistant Store Manager - TKD

About The Role

We are seeking an engaged and customer-oriented Assistant Store Manager to aid the Store Manager in guiding a dynamic retail team. This position is key to boosting sales growth, ensuring excellent customer experiences, upholding operational standards, and nurturing a safe, motivated, and efficient store atmosphere. The role entails actively leading, mentoring the team, and filling in for the Store Manager when necessary.

The work schedule follows a rotating roster; thus, availability to work on weekends as assigned is mandatory.

Key Responsibilities

• Drive sales, gross profit, and overall store performance to meet company business goals.
• Lead, mentor, and develop team members toward delivering outstanding customer service and achieving sales targets.
• Establish and maintain strong customer relationships ensuring consistently superior service.
• Assist with recruitment, onboarding, staff training, and managing performance.
• Ensure all activities are compliant with Workplace Health & Safety (WHS) standards, company policies, and operational procedures.
• Manage day-to-day store operations including inventory management, merchandising, and act as Store Manager as required.

Candidate Requirements

• Proven experience in retail leadership positions such as Assistant Store Manager, Department Manager, or Team Leader.
• Strong leadership skills with a track record of coaching and developing teams to enhance performance.
• Demonstrated capability in reaching sales targets, key performance indicators, and commercial objectives.
• A customer-centric approach with a solid history of delivering exceptional service and fostering customer loyalty.
• Robust commercial awareness combined with the aptitude to execute operational duties alongside business goals.
• Preferably possessing experience with trade, retail tooling, maintenance, or DIY home improvement tools; however, this is not mandatory.

Benefits and Perks

• Exclusive team member discount cards valid at Kmart, Bunnings, Target, and Officeworks.
• Complimentary One Pass subscription and discounted Wesfarmers offers for over 400 retail partners.
• Ongoing training and career progression opportunities.
• Social team events, award recognitions, celebratory occasions, and prizes.
• Employee Assistance Program providing wellbeing support for employees and immediate family including counseling, coaching, financial advice, legal guidance, nutrition assistance, and more.
• Refer-A-Friend initiative offering up to $2,000 for each successful referral.
• Option to purchase up to four weeks of additional annual leave.
• Generous paid parental leave policy.
• Complimentary onsite parking facility.

Additional Information

Qualified applicants are encouraged to apply promptly. Suitable candidates will be contacted as applications are received.

Safety compliance measures during recruitment may include background verification such as police checks, pre-employment medical exams, and drug & alcohol testing.

We champion diversity and inclusivity, welcoming applications from backgrounds including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and persons with disabilities.