Assistant Store Manager - Launceston

Overview

Since 1998, Platypus Shoes has been committed to outfitting all customers with the freshest footwear from leading brands. Beyond providing shoes, we believe in empowering people to live boldly and with confidence. Platypus Shoes is part of the Accent Group, the largest footwear retailer in Australia and New Zealand, featuring over 900 stores, 34 brands, and 30+ online platforms including Skechers, Vans, Dr. Martens, Timberland, and more.

Role Summary

As the Assistant Store Manager at our Launceston location, you will collaborate closely with the Store Manager to lead a passionate team of casual employees. Your main responsibilities include driving sales performance, supporting team development and engagement, and delivering exceptional customer service. This role offers a dynamic environment for honing leadership skills and fostering a vibrant store culture.

Key Duties

• Collaborate with the Store Manager to achieve sales goals, KPIs, and uphold visual merchandising standards.
• Inspire and motivate the team to consistently excel in sales results and customer satisfaction.
• Review and analyze daily, weekly, and monthly sales data to celebrate successes and identify growth potential.
• Manage staff scheduling and labor costs to align with organizational targets and operational needs.
• Provide coaching and mentoring to increase team morale, facilitate training, and support succession planning.
• Oversee inventory levels, store presentation, loss prevention efforts, and ensure operational standards are met.
• Ensure adherence to Occupational Health & Safety policies and compliance with relevant state and national laws.

Candidate Profile

• Demonstrated experience in senior casual, key holder, third-in-charge, or supervisory roles within a high-traffic retail environment.
• Proven leadership abilities with success in meeting sales targets and driving KPI accomplishments.
• Proactive and practical leader with a determined 'Make it Happen' approach.
• Excellent communication skills and a passion for developing team members.
• Solid knowledge of stock control and visual merchandising practices.
• A genuine passion for enhancing the customer experience and working with premium footwear brands.

Benefits and Culture

• Enjoy a balanced schedule working Sunday to Thursday, providing two consecutive days off.
• Access extensive training and career development opportunities designed to support your professional growth.
• Participate in an exclusive Employee Benefits program offering discounts on gym memberships and health insurance.
• Receive a 40% discount across all Accent Group brands including Platypus, Vans, Skechers, and more.
• Join a vibrant, inclusive, and fun team culture with regular events and leadership conferences.

Inclusion Statement

Accent Group Limited is committed to fostering an inclusive workplace that celebrates diversity across age, gender, identity, ethnicity, ability, and other characteristics. We honor the Traditional Owners and custodians of the land, including Aboriginal, Torres Strait Islander, and Māori peoples, and strive to create an equitable employment environment where everyone feels welcome to be their authentic selves.