Assistant Store Manager

About Pandora

As the world's largest jewellery brand, Pandora celebrates self-expression and meaningful moments through its exquisite products. At Pandora, creativity and innovative thinking foster impactful actions, enabling ambitious career growth alongside heartfelt customer experiences.

Role Overview

The Assistant Store Manager serves as a key brand ambassador, leading daily store operations and working closely with the Store Manager to ensure commercial success. This role demands hands-on involvement in retail activities, team motivation, and achieving sales goals while maintaining exceptional customer service standards.

Key Responsibilities

• Assist the Store Manager in guiding, mentoring, and motivating the in-store team to surpass sales targets and deliver outstanding customer experiences.
• Manage retail operations including stock oversight, enforcement of store procedures, staff scheduling, and sales performance tracking.
• Oversee store trading and operational functions during the Store Manager's absence.
• Maintain a strong presence on the retail floor, overseeing team deployment and optimizing the sales environment.
• Undergo comprehensive training to become a product expert in Pandora's luxury handcrafted collections and support team development.

Candidate Profile

The ideal candidate is a passionate team leader with experience in retail, preferably within premium or consumer product brands. They embody Pandora's core values — dreaming, daring, caring, and delivering — and bring enthusiasm, flexibility, and strong communication skills to foster a high-performing team.

• Demonstrated success in driving in-store sales and profitability.
• Commitment to cultivating a culture of exceptional customer service.
• Effective communication skills to coach and support team members.
• Adaptability to evolving business requirements.
• Positive attitude combined with genuine enthusiasm for Pandora's products and values.
• Presentable appearance with a passion for retail and desirable products.

Application Process

Candidates will be requested to complete a 15-minute questionnaire evaluating suitability and cultural fit as part of the recruitment process.

Benefits

• 60% employee discount on products.
• Birthday leave entitlement.
• Career development opportunities.
• Subsidized health insurance.
• Retail bonus schemes.
• Employee assistance program.
• Generous jewellery allowance.
• Two wellness days for personal time.

Inclusive Recruitment

Pandora is committed to equitable hiring practices, encouraging applicants to avoid including identity-related details such as photos, marital status, or age in their applications. Reasonable adjustments during interviews are welcomed upon notification.