Assistant Store Manager - Etobicoke, Ontario

About Swatch

Swatch blends art, design, fashion, and technology into a creative canvas that showcases cutting-edge style, trendy looks, and technology-inspired elements, offering a memorable experience to owning a Swatch product.

Role Overview

The Assistant Store Manager supports the Store Manager in overseeing all store operations. This includes motivating and guiding the sales team to deliver exceptional customer service, achieve sales goals, and comply with company policies. Core competencies expected include a strong customer focus, results-driven attitude, creativity, problem-solving skills, humility, integrity, and the ability to foster effective teams and relationships.

Compensation and Benefits

• Base salary ranging from $44,000 to $48,000 annually
• Monthly performance-based bonus
• Paid vacation and sick days
• Health benefits including dental and vision coverage
• Life insurance
• RRSP contributions with company matching
• Employee discount

Key Responsibilities

• Coach and support the sales team to enhance customer experiences and meet sales targets
• Ensure thorough product knowledge and monitor sales team performance
• Assist in managing store operations including inventory control and addressing discrepancies
• Support recruitment, staff development, disciplinary actions, and performance evaluations
• Maintain store visual merchandising standards
• Ensure workplace safety and model adherence to company policies

Working Conditions

This position involves moderate physical effort, including extensive walking and standing during shifts. Some lifting, pushing, and pulling of boxes and fixtures up to 35 lbs (with support) is required. Attention to detail is essential, especially for paperwork, cash handling, and POS operation.

Employment Details

• Full-time, averaging 40 hours per week
• Flexible schedule including opening/closing shifts, weekends, holidays, and potential overtime

Candidate Profile

• Strong verbal and written communication skills and relationship-building abilities
• Demonstrated leadership skills with the ability to mentor and motivate a retail team
• Results-driven with high energy and enthusiasm
• Self-motivated and effective working independently or collaboratively
• Availability to work flexible hours, including weekends and holidays

Professional Requirements

• Minimum 2 years of leadership experience in retail, preferably in fashion or accessories
• Intermediate proficiency in MS Office
• Experience operating POS systems

Location

25 The West Mall, Etobicoke, ON M9C 1B8, Canada

Company Address

The Swatch Group (Canada) Ltd., 555 Richmond Street West, Suite 1105, Toronto, Ontario, M5V 3B1, Canada