Assistant Sales Manager

Company Overview

Kurt Geiger is a brand known for its inclusive, innovative footwear and accessories, inspired by the vibrant energy and diversity of London. The company champions values of love, diversity, change, equality, kindness, freedom, unity, and stands firmly against racism. With over 50 years of expertise, it designs unique styles rooted in a strong community connection symbolized by their rainbow signature.

Key Responsibilities

• Deliver exemplary customer service consistently as a core principle.
• Lead by example, setting high personal and team service standards.
• Ensure achievement and maintenance of all sales targets, operational goals, and adherence to company policies within the store.
• Foster effective communication and positive relationships with team members and senior leadership.
• Develop and maintain a high-performing team by managing productivity, setting individual targets, nurturing employee relations, and providing coaching for growth areas.
• Oversee staff scheduling and manage payroll budgets prudently, adapting to changing sales patterns.
• Create effective rotas to guarantee sufficient staff coverage during peak trading hours.
• Safeguard the integrity of Kurt Geiger's brand image, ensuring all team members maintain appropriate personal presentation.
• Maintain superior visual merchandising in store adhering to corporate guidelines.

Candidate Requirements

• Proven experience in retail management roles.
• Familiarity with fashion-forward footwear, accessories, or fashion brands.
• Strong customer service advocacy.
• Demonstrated ability to drive sales and foster teamwork aligned with key performance indicators.
• Impeccable personal presentation that reflects the luxury and fashion-oriented nature of the brand.

Benefits

• Competitive base salary package.
• Attractive bonus scheme recognizing performance.
• Substantial employee discounts on brand products.

Additional Information

This role operates within a dynamic, fast-paced retail environment where adaptability is essential. Kurt Geiger highly values its workforce, viewing them as fundamental to accomplishing its ambition of becoming the premier global multi-channel retailer for luxury branded footwear and accessories. Commitment and dedication are rewarded with competitive benefits and genuine opportunities for career progression.