- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 days ago
- Work mode
- In office
- Education
- High school diploma or equivalent
- Resume
- Required to apply
Where you'll work
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Job description
Company Overview
Spencer Gift’s specializes in unique, novelty, and pop-culture-inspired merchandise within mall-based retail stores. The company focuses on delivering a lively and memorable shopping atmosphere with an emphasis on excellent customer service, reliability, and integrity. There are opportunities for advancement within retail management.
Role Summary
The Assistant Manager position, based onsite at the Spencer Gift’s store in Kaneohe, HI, supports the Store Manager in daily operations management. This includes overseeing opening and closing procedures, cash management, and ensuring compliance with company policies. The role emphasizes leadership in guiding the sales team, maintaining strong customer service, merchandising standards, and a safe store environment.
Key Responsibilities
- Assist the Store Manager with daily operational tasks such as store opening and closing and cash handling.
- Lead, coach, and support the sales team to enhance customer service and performance.
- Manage scheduling and monitor sales results closely.
- Oversee inventory control, restocking, and the execution of promotional activities.
- Address and resolve customer issues effectively.
- Train new employees and foster a positive, inclusive workplace culture.
- Maintain a clean, safe retail environment.
Qualifications
- Previous experience in retail or customer service, preferably with supervisory or team leadership responsibilities.
- Strong leadership and motivational skills to support a diverse team.
- Excellent organizational and time management capabilities for handling scheduling, task prioritization, and operations.
- Effective communication and interpersonal skills for interactions with customers, staff, and management.
- Competency in basic mathematics and cash handling, including use of point-of-sale systems.
- Ability to work onsite in Kaneohe, HI, with availability for evenings, weekends, and holidays as required.
- Dependability, professionalism, and dedication to fostering a safe and respectful work environment.
- Physical stamina to stand for long periods and to manage merchandise handling.
- Minimum education: high school diploma or equivalent; additional retail management training or experience preferred.