Assistant Manager - Westgate Centre

About Old Navy

Old Navy is dedicated to reinventing fashion retail by making trendy, high-quality apparel accessible and enjoyable for everyone. Established in 1994 in San Francisco, we cultivate a lively and authentic work environment where team members thrive and connect as family.

Position Overview

As an Assistant Manager, you will set the atmosphere for the store and team, bringing our brand’s promise to life by driving profitable sales growth. Your responsibilities span customer service, product management, merchandising, and employee development. Collaborating with the General Manager and Assistant General Manager, you will mentor Leads, Experts, and Brand Associates to build a high-performing team focused on exceptional customer experiences.

Key Responsibilities

• Implement store strategies and procedures focused on boosting sales with a customer-first approach.
• Recruit, onboard, and develop a productive team of Brand Associates and Experts.
• Manage specific areas of store operations effectively.
• Execute action plans to improve efficiency and productivity across the store.
• Carry out duties related to the Service Leader role.
• Ensure compliance with standard operating procedures consistently.
• Represent and uphold the Old Navy brand while understanding competitive retail trends.
• Engage in community activities to promote brand presence.
• Utilize omni-channel strategies to provide seamless shopping experiences.
• Ensure all compliance and regulatory standards are consistently met.

Candidate Profile

• Possesses 1-3 years of experience in retail management or a related role.
• Holds at least a high school diploma or equivalent qualification.
• Has strong communication skills to interact effectively with customers and team members.
• Thrives in a fast-paced retail environment with a passion for the industry.
• Driven by data and metrics to achieve business objectives.
• Committed to coaching and mentoring others to foster growth and learning.
• Flexible regarding schedule availability, including holidays, evenings, overnights, and weekends.
• Comfortable using retail technology tools.
• Physically capable of moving around store areas and lifting items up to 30 pounds.
• Willing to travel as necessary.

Employee Benefits

• Attractive merchandise discounts across Gap Inc. brands, including 50% off regular price items and additional markdown savings.
• Competitive paid time off plans to support work-life balance.
• Company-sponsored matches for charitable donations and volunteer hours.
• Available Registered Retirement Savings Plan and employee stock purchase options.
• Comprehensive medical, dental, vision, and life insurance plans.
• Access to 24/7 virtual healthcare services.
• Maternity and parental leave top-up benefits.

Equal Opportunity Statement

Old Navy, as part of Gap Inc., is an equal opportunity employer devoted to fostering a workplace free of discrimination and harassment. We actively seek, hire, and promote individuals from all backgrounds, celebrating diversity and inclusivity in our workforce. Recognized by Forbes in 2022 as one of the World's Best Employers and a Leader in Diversity, we continue to support an environment where everyone belongs.