Assistant Manager - Outlet Collection

Role Overview

The Assistant Manager position at Abercrombie & Fitch in Niagara-on-the-Lake is a dynamic role combining strategic business oversight, operational management, creative input, and leadership of personnel. This role focuses on driving sales performance through business insight and delivering exceptional customer experience. The Assistant Manager will also manage day-to-day store activities including opening and closing procedures and improving operational efficiency.

Creativity is essential as the role includes responsibilities like updating floor layouts, providing styling advice, and sharing extensive product knowledge. As a key talent leader, the Assistant Manager will handle recruitment, staff training, and ongoing employee engagement and development. The brand prioritizes internal promotion, offering growth opportunities for Assistant Managers to evolve into future store leadership positions.

Key Responsibilities

• Execute opening and closing protocols for the store.
• Oversee both the sales floor and stockroom operations to ensure superior customer service and smooth store functions.
• Manage employee staffing, scheduling, and payroll activities.
• Train and foster development among non-management team members.
• Exhibit strong product expertise and uphold brand knowledge to promote sales.
• Design and maintain appealing visual merchandising displays.
• Utilize business reports to guide informed decisions.
• Secure store assets and oversee inventory control tasks.
• Operate cash register and point of sale systems efficiently.
• Process and fulfill orders through the OMNI channel.
• Act as a brand ambassador, embodying company culture and values.