Assistant Manager - Highcross, Hollister

Position Overview

The role of Assistant Manager blends strategic business oversight with daily operational and people management tasks. This position requires driving sales performance through business analysis and delivering exceptional customer service. The Assistant Manager is accountable for managing the day-to-day activities of the store, including opening and closing procedures, and ensuring operational efficiency across all processes.

Key Responsibilities

• Execute opening and closing store routines accurately and efficiently.
• Oversee sales floor and stockroom operations, guaranteeing superior customer experience and smooth workflow.
• Manage staffing, schedules, and payroll activities effectively.
• Lead the recruitment, training, and professional growth of non-management staff members.
• Maintain comprehensive product knowledge and brand expertise to actively boost sales.
• Design and sustain visual merchandising displays in line with company standards.
• Review and analyze business reports to make informed decisions enhancing store performance.
• Safeguard store assets through diligent inventory management and control methods.
• Operate sales registers and point-of-sale (POS) systems proficiently.
• Handle fulfillment of OMNI Channel orders to meet customer expectations.
• Embody the brand ethos and uphold company culture and core values consistently.