Assistant Manager

About Panda Restaurant Group

Since 1983, Panda Restaurant Group has grown from a single location in Glendale, California, to the largest family-owned American Chinese restaurant concept globally, with nearly 2,800 sites. The company is devoted to delivering outstanding Asian dining experiences and nurturing a family-oriented culture that encourages personal and professional growth for its associates.

Role Overview

As an Assistant Manager at Panda Express, you will support the operation of a single store by managing a team of associates towards achieving financial targets and ensuring outstanding guest experiences. The role includes leading hiring efforts and directing daily store activities. To prepare for success, you will undergo at least three weeks of paid leadership training supported by mentorship from the Panda community.

Responsibilities

• Assist in managing store operations effectively to meet business goals.
• Recruit, hire, and guide associates to perform their best.
• Maintain high standards of customer service and guest satisfaction.
• Coordinate scheduling and manage store resources efficiently.

Desired Qualifications and Requirements

• High school diploma or equivalent is mandatory.
• Must be willing and able to relocate to any store within a 50-mile radius from home if necessary.
• Availability to work flexible hours including opening and closing shifts, evenings, weekends, and holidays according to business needs.
• Current Serve Safe food safety certification.

Work Environment and Physical Demands

• Work involves standing for extended periods, up to four hours at a time.
• Must be capable of lifting up to 50 pounds and handling hot and cold food preparation involving kitchen equipment such as Chinese cook knives.
• Workplace is often hot and noisy with limited storage and high shelving.
• Ability to maintain accuracy and speed in a dynamic, fast-paced environment while communicating verbally and managing conflicts effectively.

Compensation and Benefits

• Hourly pay range between $15 and $40, based on location and experience.
• Free meals during shifts.
• Comprehensive benefits for full-time employees including medical, vision, dental, disability, and cancer protection insurances.
• Pre-tax dependent care flexible spending accounts and 401K plan with company match.
• Paid holidays, bereavement leave, paid time off, and a Leave Share Program.
• Discounts on theme parks, gym memberships, and various other perks.
• Paid hands-on training and continuous career and leadership development opportunities.
• Income protection including disability, life, and accident insurance.
• Associate referral bonuses and education assistance, including scholarships.

Equal Opportunity Employer Statement

Panda Restaurant Group is committed to equal opportunity employment and prohibits discrimination based on legally protected characteristics including gender, race, religion, disability, age, and veteran status among others. Reasonable accommodations for disabilities are available to applicants during the hiring process upon request.