Assistant Manager

About Panda Restaurant Group

Since its founding in Glendale, California in 1983, Panda Restaurant Group has grown to become the largest family-owned American Chinese restaurant concept in the United States, with close to 2,800 locations worldwide. The company is committed to delivering exceptional Asian dining experiences and building an organization centered on inspiring its people to improve their lives, while embracing family values and positively impacting communities.

Role Overview

As an Assistant Manager, you will support the operation of a single Panda Express store, overseeing associate hiring, management, and direction to meet financial targets and deliver excellent guest experiences. You will be empowered to make your store successful, with a paid leadership training program lasting three or more weeks designed to prepare you for the role.

Key Responsibilities

• Assist in operating daily store functions including staffing, customer service, and financial goal achievement.
• Hire, lead, and guide associates to ensure high performance and quality standards.
• Maintain a welcoming and efficient store environment that promotes exceptional guest experiences.

Requirements and Qualifications

• High school diploma required.
• Flexibility to relocate within a 50-mile radius if needed.
• Availability to work varied schedules including opening and closing shifts, evenings, weekends, and holidays as required by business needs.
• Food Safety certification such as Serve Safe is mandatory.

Physical and Environmental Considerations (ADA Statement)

This role involves working in hot, fast-paced kitchen environments with variable noise levels and limited storage space. Employees may be required to stand for extended periods (up to four hours) and lift items weighing up to 50 lbs. Tasks require the use of kitchen tools like Chinese cook knives and the ability to work quickly with accuracy. Effective verbal communication skills, adaptability to changing priorities, and conflict resolution skills are essential.

Employee Benefits and Rewards

• Free meals during shifts.
• Competitive salary ranging from $26.5 to $29.5 per hour with bonus opportunities dependent on location and experience.
• Medical, vision, dental, short-term disability, and cancer income protection insurance for full-time staff.
• Pre-tax dependent care flexible spending accounts.
• 401(k) retirement plan with company matching contributions.
• Paid time off including holidays and bereavement leave, as well as a leave share program.
• Discounts on theme parks, gym memberships, and more.
• Opportunities for ongoing career growth and leadership development including continuous education assistance and scholarships.
• Lucrative referral bonuses for bringing new associates.
• Income protection benefits including disability, life, and accidental death and dismemberment insurance.
• Comprehensive paid training programs to support success in the role.

Equal Opportunity Statement

Panda Restaurant Group is an Equal Opportunity Employer committed to nondiscrimination on the basis of legally protected characteristics such as gender, race, religion, disability, age, veteran status, and more. The company complies with all applicable laws concerning workplace accommodations and is dedicated to providing equal access throughout the hiring process. Applicants needing accommodations are encouraged to request assistance.

Compensation Details

Pay ranges from $26.5 to $29.5 per hour and is influenced by geographic location and individual experience. While bonus programs exist, Panda does not guarantee any bonuses and retains the right to modify or discontinue such programs at its discretion.