Assistant Manager

About Panda Restaurant Group

Established in 1983 in Glendale, California, Panda Restaurant Group has grown to become the largest family-owned American Chinese restaurant brand in the United States, operating nearly 2,800 locations worldwide. The company's mission is to provide outstanding Asian dining experiences and foster a workplace where employees are motivated to improve their lives, supporting community engagement and upholding family values.

Role Summary

The Assistant Manager supports store operations by supervising and directing team members to meet store financial objectives and guarantee exceptional guest service. This position is vital in ensuring the store's success through effective hiring, management, and oversight of associates. Comprehensive store leadership training lasting three or more weeks will be provided to prepare you for these responsibilities.

Key Responsibilities

• Assist in overseeing daily store operations at a single location
• Recruit, manage, and provide guidance to associates to reach financial targets
• Ensure the delivery of excellent customer experiences
• Participate in and complete the designated store leadership training program

Desired Qualifications and Requirements

• High school diploma or equivalent required
• Flexibility to relocate to another store within a 50-mile radius if needed
• Availability to work varied schedules including opening, closing, evenings, weekends, and holidays according to business demands
• Food safety certification such as ServSafe is mandatory
• Ability to work efficiently in a fast-paced, sometimes hot and noisy kitchen environment
• Physical capacity to stand for extended periods, lift weights up to 50 lbs., and perform tasks requiring dexterity with kitchen equipment
• Strong verbal communication skills and adaptability to manage changing priorities and workplace challenges

Compensation and Benefits

• Competitive hourly wage ranging from $25 to $28 based on location and experience
• Free meals during shifts
• Bonus opportunities subject to company discretion
• Comprehensive health benefits including medical, vision, dental, voluntary short-term disability, and cancer income protection insurance for full-time employees
• Pre-tax dependent care flexible spending account
• 401(k) retirement plan with company matching contributions
• Paid time off, holidays, bereavement leave, and leave-sharing programs
• Discounts on theme parks, gym memberships, and various other perks
• Paid hands-on training and ongoing leadership development opportunities
• Scholarships and continuous education assistance
• Associate referral bonuses
• Income protection including disability, life, and accidental death and dismemberment insurance

Additional Information

The workplace environment typically includes hot counter areas with steam, limited workspace, and high noise levels. Employees must maintain accuracy while working efficiently with specialized kitchen tools, such as Chinese chef knives. The company is an Equal Opportunity Employer compliant with the Americans with Disabilities Act (ADA) and provides accommodations as needed for the application and employment process. For accommodation requests, candidates can contact the designated support email.