Assistant Manager

About Panda Restaurant Group

Founded in Glendale, California in 1983, Panda Restaurant Group has grown into the largest family-owned American Chinese restaurant brand, operating nearly 2,800 locations worldwide. The company is dedicated to delivering outstanding Asian dining experiences and fostering a community where employees are motivated to improve their lives. With deep-rooted family values, Panda Restaurant Group emphasizes a supportive work environment and community involvement.

Role Overview

As an Assistant Manager at Panda Express, you will support the daily operations of a single store, involving recruitment, managing, and guiding team members to achieve financial targets while ensuring exceptional guest satisfaction. This position includes hands-on leadership responsibilities and requires flexibility in work schedule and location.

Responsibilities

• Assist in overseeing all store operations effectively.
• Lead hiring, training, and managing associates to meet business objectives.
• Ensure delivery of outstanding customer service experiences.
• Participate in and complete a comprehensive store leadership training program lasting three or more weeks.

Qualifications & Requirements

• High school diploma or equivalent is mandatory.
• Flexibility to relocate within a 50-mile radius of your home as needed.
• Availability to work varied shifts, including opening, closing, evenings, weekends, and holidays, based on business demands.
• Must possess current Serve Safe certification or equivalent food safety credentials.

Work Environment and Physical Requirements

The role entails working in fast-paced, often hot environments with exposure to steam, food vapors, and noise. Employees should be able to stand for several hours, lift up to 50 pounds, and efficiently use kitchen equipment such as Chinese cook knives. Effective verbal communication, adaptability to dynamic situations, and the ability to manage challenging interactions are essential.

Compensation and Benefits

• Competitive pay ranging from $25 to $28 per hour, influenced by location and experience.
• Paid meals while on shift.
• Comprehensive medical, vision, dental insurance, including voluntary short-term disability and cancer income protection for full-time staff.
• Pre-tax dependent care flexible spending account.
• 401(k) plan with company matching contributions.
• Paid time off, holidays, bereavement leave, and leave sharing programs.
• Exclusive discounts on theme parks, gym memberships, and more.
• Opportunities to participate in community service initiatives.
• Paid, hands-on training and ongoing career and leadership development including education assistance and scholarships.
• Lucrative associate referral bonuses.
• Income protection benefits including Disability, Life, and Accidental Death & Dismemberment insurance.

Equal Opportunity and Accessibility

Panda Restaurant Group is committed to providing an equal opportunity work environment and prohibits discrimination on the basis of protected characteristics such as gender, race, religion, disability, and more. The company complies fully with the Americans with Disabilities Act and provides reasonable accommodations throughout the hiring process and employment. Applicants requiring accommodations may contact the company’s support team.