Assistant HR & Training Manager

Position Overview

The Assistant HR & Training Manager plays a pivotal role in supporting management and leadership in handling human resources matters, ensuring compliance with relevant laws and company policies, and fostering positive employee relations. This role is based in Doha, Qatar, at the Diplomatic Street, West Bay Area location and requires full-time onsite presence.

Key Responsibilities

• Monitor and track employee relations issues, aiding resolution and follow-up activities.
• Support management in resolving HR issues and maintaining compliance with local, state, and federal regulations during hiring processes.
• Respond proactively to employee and management inquiries about HR policies, programs, and guidelines.
• Ensure accurate upkeep of employee records including interviews, I-9 forms, and other documentation.
• Coordinate logistics and scheduling for employee surveys and manage telephone communications.
• Conduct group training sessions and new employee orientations, including paperwork completion and clear communication of company grooming standards.
• Assist in training hiring managers on recruitment policies and procedures, and participate in interviewing candidates for hourly and managerial roles.
• Develop training content, materials, and multimedia aids, while managing inventory of training supplies.
• Assist management in employee hiring, training, coaching, discipline, and motivation.
• Adhere strictly to company safety and security policies while reporting any incidents promptly.
• Maintain confidentiality with sensitive company information and foster positive relationships among staff.
• Engage in various physical tasks such as moving objects up to 50 pounds and prolonged standing or walking.
• Meet with department heads to discuss staffing, recruitment needs, and qualifications for roles.
• Support performance management tasks such as reviewing employee files and reporting inconsistencies.
• Ensure effective communication and inter-departmental cooperation to enhance operational efficiency and team morale.

Additional Duties

• Maintain guest relations standards by welcoming and assisting guests professionally.
• Comply with all quality assurance measures and monitor team adherence to them.
• Post legal and regulatory HR notices as required and assist in monitoring employee and manager compliance with policies.
• Participate in developing and implementing training strategies based on needs assessments.
• Assist with departmental goal setting and continuous improvement initiatives related to guest and employee satisfaction.

Skills & Competencies

• Proficient in employee relations management.
• Training design and delivery expertise.
• Knowledge of HR policies, employment law, and compliance standards.
• Strong communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Organizational skills for managing records, scheduling, and training materials.
• Physical capability to perform job-related tasks requiring moderate strength and endurance.

Additional Information

This position is non-management but involves significant responsibilities supporting HR and training functions within the Autograph Collection, known for its high-quality independent hotels. The company embraces diversity, equal opportunity employment, and promotes an inclusive workplace culture. The role requires full-time onsite work in Doha, Qatar.