Assistant Cafe Manager

About Dunnes Stores

Dunnes Stores is Ireland's foremost retailer, recognized for spearheading food and fashion retailing. Renowned for providing a diverse selection of superior quality products, the company boasts a prominent brand presence and a loyal clientele. Dedicated to delivering memorable customer experiences, Dunnes Stores operates in selected outlets across Ireland, Northern Ireland, and Spain, featuring in-house hospitality services including recently renewed in-store cafés.

Position Overview

As an Assistant Café Manager at Dunnes Stores, you will play a pivotal role in expanding the café business and inspiring your team alongside the Café Manager. Your duties will encompass ensuring exceptional customer service, upholding operational standards to boost sales and profitability, managing cost control, and maintaining overall, smooth café operations. Additionally, you will enjoy employee discounts starting from day one.

Core Responsibilities

• Support leadership in upholding superior customer service and presentation standards while supervising all operational areas.
• Maintain effective communication channels with Senior Management within the store.
• Deliver prompt, friendly, and efficient service to customers.
• Assist with food preparation, counter setup, merchandising, and oversee product handling from receipt to sale.
• Design and implement a thorough cleaning schedule ensuring regular maintenance of coffee machines and café equipment, complying with hygiene and food safety obligations.
• Administer and monitor the HACCP program to guarantee adherence to food safety, hygiene, presentation, and quality standards.
• Coordinate product orders with suppliers on a daily and weekly basis and monitor waste management in the unit.
• Ensure compliance with company policies, specifications, and procedures by yourself and your team.
• Continuously motivate employees and provide ongoing training to improve their skills.
• Create and execute a practical work schedule to promote job rotation, staff flexibility, and optimize productivity.
• Address arising issues promptly and communicate them to the Café Manager and/or Store Management.
• Perform any emergency operational tasks as required to maintain seamless café functioning.

Candidate Requirements

• Minimum of one year experience in a comparable environment.
• Experience in managing a restaurant or corporate catering operation of similar scale.
• Formal training and experience in HACCP and Food Safety practices.
• Proficient English communication skills combined with a professional and courteous demeanor.
• Strong interpersonal abilities coupled with genuine enthusiasm for coffee.
• Availability to work five days out of seven.

Benefits

• Competitive salary with immediate employee discount benefits.
• Opportunities for career advancement and professional growth.
• Engagement in a dynamic, cooperative workplace that values innovation and development.

Equal Opportunity Employment

Dunnes Stores is committed to providing equal employment opportunities to all candidates.