Asset Protection Representative

About Loblaw Companies Limited

Join Loblaw Companies Limited and contribute meaningfully within diverse Canadian communities where authenticity, trust, and relationship-building are core values. As one of Canada's largest employers, Loblaw offers varied career opportunities and experiences dedicated to helping Canadians Live Life Well®.

Whether embarking on a new career, returning to work, or seeking a career change, Loblaw promotes collaboration, high standards, and a welcoming environment.

Role Overview

At the Real Canadian Superstore in Courtenay, BC, located at 757 Ryan Rd, we are searching for an Asset Protection Representative (previously Loss Prevention). This role offers a dynamic career within one of Canada's largest Asset Protection teams, safeguarding our stores as a safe and welcoming place for customers.

Ideal candidates are detail-oriented, organized, patient, able to work independently, and maintain composure under pressure. Working closely with store management, you will focus on minimizing product loss, raising awareness of asset protection practices, and contributing through safety and investigative expertise to improve profitability.

Responsibilities

• Prevent, identify, and apprehend theft and fraudulent activities within retail locations.
• Work alongside other Asset Protection Representatives to handle provincial and national organized retail crime (ORC) investigations.
• Collaborate regularly with local police partners.
• Conduct internal investigations, collate and present evidence suitable for court or arbitration proceedings.
• Identify and address potential loss risks related to operational compliance.
• Maintain store partnerships through meetings and coaching colleagues about asset protection policies and procedures.
• Participate in store audits.
• Engage in community events representing the company.
• Work a flexible schedule including days, evenings, nights, and weekends, completing a 40-hour workweek.

Required Qualifications and Skills

• Possession of a valid Provincial Security Guard License is mandatory.
• Basic knowledge of the Criminal Code of Canada, Trespass to Property Act, Powers of Arrest, CCTV/surveillance systems, and competency with Windows applications such as Word, PowerPoint, and Outlook.
• Professional, friendly, and approachable demeanor.
• High degree of initiative and integrity required to thrive in our fast-paced environment.

Support and Benefits

Loblaw supports your professional development by reimbursing your annual security license fees and offering in-house training and tuition assistance. Compensation includes a competitive hourly rate, a 10% colleague discount, employer-matched pension plan, health benefits, and employee stock purchase program.

Inclusion and Diversity

Loblaw embraces diversity and inclusion, striving to create an equitable, accessible workplace. Accommodations for applicants with disabilities are available upon request throughout the recruitment and hiring process. We encourage applications from individuals with diverse experiences and backgrounds.

Additional Information

Candidates must be at least 18 years old and successfully complete a criminal background check as part of the hiring process. Pay may be influenced by experience, knowledge, and geographic region. This posting is for an existing vacancy. The company uses AI-driven tools to assist in applicant screening and selection.

Compensation

The hourly wage for this position starts at $22.00/hour.