Allied Support Worker - Westgate

About the Role

Oranga Tamariki is offering permanent Allied Support Worker positions intended to provide dependable operational assistance to frontline Social Work teams, enhancing service continuity and team capacity. This role is dedicated to supporting the wellbeing of tamariki, rangatahi, and whānau by enabling Social Workers to focus on their statutory duties and professional responsibilities.

Key Responsibilities

• Providing on-demand support across the site based on daily operational needs.
• Assisting Social Workers in entering case notes and information into the CYRAS case management system and other platforms.
• Transporting tamariki and rangatahi safely to appointments, school, sports, and other locations.
• Supporting Social Workers during Family Group Conferences (FGC) including administrative setup.
• Helping care for tamariki and rangatahi during out-of-school times or while waiting for placements.
• Coordinating administrative arrangements related to placement and program transitions for tamariki.
• Assisting with tamariki and rangatahi settling in or returning to school after absences.
• Conducting supervised visits/contact by driving clients, supervising interactions, and documenting contact notes; some weekend and after-hours work is required.
• Establishing cooperative relationships with internal colleagues, external partners, and stakeholders.

Candidate Profile

This critical children’s worker position requires exceptional judgement, emotional resilience, and a trustworthy, reliable approach.

Experience and Skills

• Experience supporting individuals in community settings, particularly those in need.
• Familiarity and comfort working with Māori and/or Pasifika cultures.
• Ability to handle emotionally complex situations with empathy towards individuals facing challenges.
• Strong communication skills, both verbal and written, with effective interpersonal abilities.
• Capacity for cooperative teamwork with peers and stakeholders.
• Maintains professionalism and calmness under stress.
• Understanding of cultural practices, including tikanga Māori and Pacific peoples’ traditions.
• Handles sensitive and confidential information appropriately.
• Commitment to uphold Te Tiriti ō Waitangi principles in practice.
• Intermediate proficiency with Microsoft Office Suite.

Qualifications and Licensing

• A recognised Social Services qualification is preferred but not mandatory.
• A clean, current full driver’s licence is required with willingness to operate Ministry vehicles. Previous convictions are considered individually.

Compensation and Development

This role offers a competitive salary range from $68,371 to $75,501 NZD annually, along with extensive training and ongoing professional growth opportunities. The organisation embraces diversity and fosters an inclusive, respectful work environment.

Additional Information

• Multiple permanent positions available at the Westgate location in Auckland.
• The role is classified as high trust and safety-critical.
• Candidates must comply with the organisation’s code of conduct, including presenting fit for work without impairment due to drugs or alcohol.
• Application deadline is 27th October 2027.
• Some after-hours and weekend duties are expected due to the nature of supervised visits and transport.