AI Product Manager

Job Overview

This role is based in Riyadh, Saudi Arabia, and is open exclusively to candidates of Indian, Egyptian, Jordanian, Palestinian, Lebanese, and Syrian nationalities who are currently residing in Saudi Arabia. The position is a full-time onsite role focused on managing AI-driven products.

Key Responsibilities

• Develop and maintain the product strategy and roadmap for AI solutions, specifically LLM-based features like conversational sales assistants, agentic workflows, semantic search, recommendation, and personalization engines tailored for bilingual Arabic/English audiences in the GCC region.
• Assess build versus purchase decisions for technologies within the AI stack including foundation models, orchestration systems, vector search, CRM/CDP, and engagement tools, considering cost, latency, and quality factors.
• Lead discovery, scoping, and execution phases with cross-functional teams; author precise product requirement documents (PRDs), set acceptance criteria, and oversee product releases utilizing experimentation frameworks.
• Create frameworks to evaluate AI performance through quality metrics (accuracy, groundedness, latency, containment/deflection rates), golden datasets, and human review processes.
• Align AI initiatives with concrete commercial goals such as lead quality, cost per qualified lead, sales conversions, productivity metrics, or customer lifetime value across various markets.
• Define, monitor, and analyze KPIs; conduct A/B tests and holdout experiments; discontinue underperforming initiatives.
• Ensure AI product compliance with regulations like Saudi PDPL and UK/EU GDPR, and enforce internal data governance and classification standards.
• Implement safeguards for AI outputs including controls against hallucinations, human escalation procedures, brand-safe content moderation, and audit trails.
• Advocate for responsible AI practices, ensuring transparency in automated decisions for end users.
• Serve as the liaison between executives, engineering, data science, and market teams, communicating AI implications, capabilities, risks, and progress clearly and commercially.

Essential Qualifications

• Minimum of 5 years in product management, with at least 2 years focused on deploying machine learning or AI products at scale.
• Proven knowledge of LLM product use cases such as retrieval-augmented generation (RAG), agentic workflows, tool integrations, evaluation methodologies, and prompt lifecycle management.
• Strong analytical skills including experiment design, funnel analysis, cohort metrics, and proficiency in SQL.
• Experience in industries like real estate, PropTech, luxury consumer goods, e-commerce, or complex sales environments.
• Fluent English communication skills both in writing and speaking, capable of producing PRDs, strategic documents, and presentations for executives.

Preferred Attributes

• Proficiency in Arabic and experience delivering Arabic-first or bilingual products.
• Knowledge of Saudi PDPL data regulations, UK/EU GDPR compliance, and regional AI model considerations such as Arabic foundation models.
• Practical knowledge with orchestration frameworks (e.g., LangGraph, CrewAI), vector databases, and modern CRM/CDP systems.
• Background working with luxury or ultra-high-net-worth individuals, and products serving international or multi-market audiences.
• A technical degree in Computer Science, Engineering, or Data Science, or relevant hands-on experience in these fields.