AI Enablement Lead

Role Overview

The AI Enablement Lead is tasked with accelerating AI integration and fostering innovative working methods within the HR department. This leadership role champions the successful rollout of AI-driven solutions, promotes collaboration between humans and AI, and cultivates AI proficiency across the HR community.

Primary Responsibilities

• Develop and implement a comprehensive AI adoption strategy and roadmap tailored for HR.
• Co-lead the HR AI Champions Network spanning Group HR and various Business Areas.
• Enhance awareness, engagement, and usage of AI tools and solutions across HR functions.
• Encourage a culture centered on innovation, experimentation, and ongoing learning.
• Collaborate with HR Communications to design communication and change management strategies conducive to AI adoption.
• Identify, evaluate, and prioritize AI opportunities aligning with HR business needs, including crafting use cases, process design, data requirements, and solution specifications.
• Steer the implementation and expansion of AI-enabled systems to boost HR efficiency and effectiveness.
• Create best practices, playbooks, and frameworks facilitating AI-powered workflows.
• Assist HR teams in transitioning to new operational models influenced by AI.
• Lead continuous enhancement initiatives aimed at improving HR productivity and outcomes.
• Monitor and evaluate AI adoption rates, utilization levels, and realized benefits.
• Partner with Learning & Development to elevate AI literacy and skills among HR personnel.
• Conduct workshops, knowledge-sharing sessions, and foster communities of practice around AI in HR.
• Provide mentorship on the responsible and effective application of AI tools within HR teams.
• Establish and enforce responsible AI governance practices, ensuring compliance with internal policies, regulatory standards, data privacy norms, and ethical AI principles.
• Collaborate with HR Technology, Legal, Risk & Compliance, Internal Audit, Group Information Security, and other relevant departments on governance and risk management.
• Develop policies, guidelines, controls, and operational standards for AI use within HR.
• Build and maintain strong relationships with HR leadership, technology teams, IT, digital departments, and senior stakeholders.
• Assess emerging AI technologies pertinent to HR and manage vendor and partner relationships to guarantee successful implementation and value achievement.

Qualifications & Experience

• Bachelor's degree in Information Systems, Technology, or related field.
• 15 to 20 years of proven expertise in HR technology, digital HR transformation, change management, and process improvements.
• Demonstrated leadership in AI, digital, or technology adoption initiatives.
• Strong knowledge of SuccessFactors Employee Central and associated HR modules.
• Experience in deploying HR technology and digital solutions within large, complex organizations and guiding change management efforts.
• Familiarity with AI, automation, and digital productivity tools such as Microsoft Copilot, Copilot Studio, Power Platform, Dataiku, and Google Enterprise AI.
• Understanding of HR processes, employee experience programs, and HR technological platforms.
• Knowledge of AI governance frameworks, data privacy regulations, and ethical AI practices.
• Proficient in conducting pilots, proof-of-concepts, user testing, deployments, and tracking value realization.
• Capability to appraise AI solutions based on scalability, security, usability, integration complexity, cost, and business value.