AI Consultant

Overview

A few years ago, everyone suddenly claimed expertise in the latest trends—from cooking sourdough to predicting property markets. Today, many have ChatGPT open and confidently assert that AI will revolutionize everything. However, real business value from AI only comes when guided by someone who can distinguish between impressive demos and solutions that genuinely save hundreds of hours monthly. This role requires that expertise—helping Australian businesses move past hype and apply AI meaningfully.

About First Focus

First Focus is Australia's foremost mid-market Managed Service Provider (MSP), consistently ranked #1 on Cloudtango for nine years running. Operating for over 15 years, the company employs nearly 500 professionals across Australia, New Zealand, and the Philippines. The company prides itself on offering a supportive environment where employees are individuals, not numbers, with approachable leadership, collaborative colleagues, and customers who view staff as trusted advisors.

Role Highlights

This position is not about creating flashy chatbots copied from social media trends. Instead, you will engage directly with clients eager to transform their operations using AI. Responsibilities include influencing executive leadership, guiding strategy, facilitating workshops, designing practical AI solutions, and promoting responsible adoption.

Key Responsibilities

• Discover AI opportunities that enhance business performance and operational efficiency.
• Convert business challenges into actionable AI use cases and implementation plans.
• Lead AI discovery workshops with customers and stakeholders.
• Promote AI adoption internally within client organizations, fostering confidence through education.
• Advise on AI strategy, oversight, and ethical implementation.
• Design and propose AI solutions utilizing prominent platforms such as OpenAI and Anthropic.
• Develop strong relationships with clients at executive and operational levels.
• Continuously monitor new AI technologies to identify valuable client opportunities.
• Collaborate closely with technical and consulting teams to ensure successful project delivery.

Candidate Profile

• Experience in technology consulting, digital transformation, or AI advisory roles.
• Sound knowledge of generative AI platforms, especially OpenAI and/or Anthropic.
• Exceptional communication skills, capable of simplifying complex concepts.
• Experience running stakeholder workshops across organizational tiers.
• Confident in advising on AI governance, ethics, and responsible use.
• Business acumen balancing innovation with practical outcomes.
• Proactive, self-driven, and able to work independently.
• A strong appetite for ongoing learning in a rapidly evolving AI landscape.

Benefits and Culture

• Competitive salary up to $110,000 plus superannuation and additional benefits.
• Access to Uprise program, offering confidential personal coaching with qualified mental health professionals.
• Flexible hybrid work options supporting work-life balance.
• Participation in the "Never Stop Growing" program, granting 10 paid study days annually, coverage of certification exam fees, and salary increments upon certification completion (conditions apply).
• Regular in-house technical training and access to extensive learning resources.
• Mentoring opportunities through the FastTrack program.
• Chance to engage with advanced AI technologies and contribute to shaping the AI practice.
• A supportive environment encouraging knowledge sharing.
• Involvement in the MAD Council, promoting equality, charity, and environmental initiatives.
• Option to package a Tesla company car (subject to conditions).
• Frequent social activities fostering camaraderie and a positive work experience.

Additional Information

First Focus values curiosity, encouraging employees to ask "Why?" and "What if?" to fuel better ideas and solutions. This role exemplifies that spirit. The company welcomes applications from neurodiverse candidates and offers flexible arrangements to highlight diverse skills.

Note: AI is used in the recruitment process as an assistance tool; however, all hiring decisions are made by humans with privacy protections in place.