Agent

Job Overview

As a Chat Support Agent at TELUS Digital based in Noida, you will engage with live customers through chat to address their queries efficiently. This position is suitable for both fresh graduates and individuals with prior experience, providing an encouraging environment with various perks and performance incentives.

Primary Responsibilities

• Respond to and assist live customers via chat in resolving their questions and issues.
• Handle up to three concurrent chats to maintain service efficiency.
• Meet performance metrics to qualify for incentives.

Perks and Benefits

• Monthly performance bonuses and attendance rewards.
• Complimentary popcorn served once or twice monthly.
• Celebrations for Indian national holidays featuring gifts and cakes.
• Availability of coffee machines on every floor.
• Additional benefits including office shuttle services, house rent allowances, health and accidental insurance coverage, provident fund contributions, joining bonuses, and parental leave policies.

Additional Information

This role offers a competitive salary package, discussed directly with HR. Walk-in interviews are open, and the hiring process remains active until October 13, 2026.