Advisor, Graduation and Administration

Overview

Bond University, Australia’s first private non-profit university, is internationally recognized for its innovative and transformational education experience. The Advisor, Graduation and Administration role is based at the vibrant Robina campus within the Student Business Services team, offering a dynamic, collaborative work environment focused on ongoing learning and career advancement.

Key Benefits

• Free staff car parking
• Standard 36.75-hour work week
• Access to flexible and work-from-home options
• Up to 18 to 26 weeks parental leave
• Salary packaging options for FBT and Non-FBT items
• 17.5% leave loading on base salary
• Staff wellbeing and confidential Employee Assistance Program
• Study assistance for staff and dependents
• Corporate health and financial discounts
• Onsite medical center, counseling, and sports facilities including gym, classes, and pool

Position Summary

Reporting to the Senior Manager, Business Services, the Advisor manages the determination of student eligibility to graduate each semester and oversees the professional organization and execution of graduation ceremonies. This role is part of the Student Assist team, providing accurate guidance and support to students regarding their academic programs and progression.

Responsibilities

• Establish and maintain strong collaborative relationships across the university to facilitate graduation processes.
• Efficiently organize and deliver graduation ceremonies each semester.
• Offer timely, accurate information to commencing and continuing students on their study programs, progression, and completion requirements.

Qualifications and Experience

• Completion of a degree-level qualification combined with a minimum of three years relevant professional experience or equivalent education and experience.
• Proficient technological skills including use of Student Management Systems (Student One or similar), Customer Relationship Management systems, and Microsoft Office products.
• Knowledge of legislative frameworks relevant to higher education such as HESA, ESOS, CRICOS, and understanding of university degree structures and academic processes.
• Strong written and verbal communication skills applicable to diverse internal and external stakeholders.
• Ability to develop and improve business processes and procedures ensuring ongoing enhancements.
• Excellent organizational and time management capabilities to prioritize workloads effectively in a busy setting.
• Superior customer service aptitude handling large query volumes and problem-solving to deliver quality outcomes.
• Demonstrated capacity to work both independently and collaboratively in fast-paced, changing environments.

Additional Information

The full-time position requires 36.75 hours per week and offers a starting annual salary of $85707.07 plus 12% superannuation. Pre-employment screening includes confirmation of work rights, reference checks, qualification verification, and completion of a Gender-Based Violence declaration as part of compliance with national higher education codes. Employment conditions fall under the Bond Workplace Agreement. The university is an equal opportunity employer committed to diversity and inclusivity, encouraging applications from diverse backgrounds and underrepresented groups. Reasonable accommodations are available during recruitment upon request.

Application Instructions

Applicants must submit a current resume and a cover letter addressing the specified selection criteria. All inquiries can be directed to the Senior Manager, Business Services, Todd Rogers. Applications close at 11:59 PM on Monday, 14th September 2026.

Source Recognition

Recognized as Australia’s top university for teaching and ranked in the Australian Financial Review’s Best Universities 2024.