Admission Counsellor

About Eaton Business School

Eaton Business School (EBS), part of the Westford Education Group, delivers internationally recognized certifications and programs primarily targeted at working professionals globally. EBS offers an interactive learning platform fostering engagement between learners from varied backgrounds and industry-experienced faculty, ensuring programs reflect current market trends. Collaborations with accredited UK and European universities allow EBS to provide flexible and cost-effective DBA, MBA, and diploma courses through a cutting-edge Learning Management System.

Role Overview

We seek a motivated Academic Sales Advisor dedicated to guiding prospective students throughout their enrollment process. This role involves identifying educational needs, advising on suitable programs, and converting inquiries into enrollments. The counsellor will function as the initial contact point for potential students by nurturing their interest and ensuring a seamless application experience.

Key Responsibilities

• Communicate with prospective learners through calls and emails to understand and advise on their academic and career aspirations.
• Suggest appropriate educational programs and support candidates during enrollment.
• Keep accurate records in the CRM system, diligently follow up on leads, and manage the sales pipeline to consistently meet or surpass enrollment targets and revenue goals.
• Work closely with marketing and academic departments to stay informed on program updates.
• Establish rapport, address concerns effectively, and maintain a student-centric approach to service.

Qualifications and Experience

• Bachelor’s degree in Business, Education, or a relevant discipline.
• Between 2 to 4 years’ experience in academic sales, student advising, or B2C consultative sales; preference for backgrounds in online education.
• Familiarity with Customer Relationship Management (CRM) software and fundamental computer skills.
• Strong verbal and interpersonal communication abilities.

Benefits

• Engage in a rapidly expanding global educational institution.
• Access to training and developmental programs encouraging continuous professional growth.
• Participate in a team environment that values performance and collaboration.