Administrative Support - Absence Management Team

About the Role

Join Solvo Global Careers as an essential member of the Absence Management and Modified Duty Offsite (MDOS) programs to ensure smooth claim processing, effective communication, and adherence to compliance standards. This position supports employees and clients by facilitating organizational efficiency.

Key Responsibilities

• Communicate regularly with injured workers, nonprofit supervisors, clients, and internal departments via phone, email, and text to maintain timely and effective information exchange.
• Perform follow-up activities including reminder calls, weekly check-ins with employees, and monitoring performance alongside nonprofit supervisors.
• Accurately verify and input employee work hours, maintain payroll information, audit relevant documents, and ensure precise record management.
• Support the Return-to-Work team with employee placements, conduct orientations when necessary, and deliver exceptional customer service.

Candidate Profile

• Proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook.
• 3 to 5 years of mid-level experience in Absence Management, MDOS, and Return-to-Work functions.
• Strong data entry skills coupled with experience in payroll and attendance monitoring and record maintenance.
• Typing speed of 40+ words per minute is preferred.
• Excellent organization skills with attention to detail, capable of managing multiple tasks and prioritizing in a fast-paced setting.
• Strong verbal and written communication skills, emphasizing professionalism, confidentiality, and adaptability.

Additional Information

This role demands collaborative teamwork and a passion for making a positive impact. Join us in a dynamic environment where your efforts contribute meaningfully to our mission.