Account Manager

About Bodycare and the Role

Bodycare, part of the Pacific Health Group, partners with major New Zealand employers to enhance workplace health, safety, and wellbeing through injury prevention and occupational health solutions. We are seeking a seasoned Account Manager to fortify relationships with key clients, uncover new business growth avenues, and lead commercial efforts across regions. This critical strategic position blends account management, business development, and commercial leadership, ideal for someone passionate about forging lasting partnerships and delivering sustainable value.

Key Responsibilities

• Establish and sustain robust relationships with national and enterprise clients, serving as their trusted advisor and primary contact to ensure outstanding service and client satisfaction.
• Create and implement strategic account plans to secure client retention, drive growth, and build enduring partnerships, including regular business reviews and performance evaluations.
• Identify opportunities to increase revenue by cross-selling, upselling, expanding services, and acquiring new clients across Bodycare and Habit Health's offerings.
• Develop and manage a pipeline of prospective clients and strategic alliances, preparing compelling proposals, presentations, and commercial business cases that deliver value for clients and promote business growth.
• Lead contract negotiations, renewals, and service agreements to achieve mutually beneficial outcomes.
• Collaborate with senior leaders to formulate and execute national growth strategies informed by market trends, client feedback, and commercial data analysis.
• Represent Bodycare at conferences, industry events, and networking engagements to boost brand visibility and foster relationships with key industry leaders and partners.
• Partner with marketing and operational teams to propel business development activities, expand market share, and ensure seamless client service delivery.

Candidate Profile

• Proven track record in national account management, strategic relationship management, or business development.
• Ability to grow revenue streams through client retention and new client acquisition.
• Strong commercial insight and confidence in negotiating contract terms and commercial agreements.
• Excellent skills in relationship building and stakeholder management.
• Experience engaging senior leadership and managing high-level client accounts.
• Sharp analytical and problem-solving skills.
• Strategic thinking with a focus on identifying and converting opportunities into results.
• Experience in sectors such as healthcare, occupational health, workplace wellbeing, ACC, insurance, or related fields is highly desirable.

Why Work with Bodycare?

• Exposure to a diverse range of industries and services within workplace health and safety.
• Continuing professional development and comprehensive support.
• A collaborative, people-oriented culture that values your skills and contributions.
• Competitive remuneration package and attractive staff benefits.

Additional Information

This position is available exclusively to candidates who are New Zealand citizens, residents, or hold unconditional work rights without sponsorship requirements. For direct inquiries, contact Madison at hr@phg.co.nz quoting job reference 2635.