Account Manager

About Anmol Knitwears

Anmol Knitwears is an expanding apparel manufacturing company located in Ludhiana, recognized for its commitment to quality knitwear products and dependable customer service. The company partners closely with retail and wholesale clients to offer products that align with the latest market trends and performance standards. Team collaboration across production, sales, and operations is highly valued to ensure efficient order completion and sustain long-term client partnerships.

Role Overview

The Account Manager position is a full-time, in-office role situated in Ludhiana. The primary responsibility involves managing and fostering relationships with key clients, addressing customer queries, preparing price quotations, tracking order progress, and coordinating activities among production, logistics, and finance teams to guarantee timely deliveries and billing accuracy. The role also includes monitoring account metrics, identifying opportunities for upselling or cross-selling, resolving client issues to uphold satisfaction levels, maintaining precise records, and generating regular sales and account performance reports. Supporting sales forecasting and planning is an additional key aspect.

Qualifications and Skills

• Demonstrated ability to develop and nurture strong client relationships, emphasizing customer satisfaction and sustainable account development.
• Excellent oral and written communication skills to interact effectively with clients and internal departments.
• Strong organizational capabilities and time management to juggle multiple accounts, orders, and deadlines.
• Basic proficiency with office software including spreadsheets, presentation tools, and emails, along with familiarity using order management or CRM platforms.
• Analytical aptitude to evaluate sales data, monitor account performance trends, and pinpoint growth opportunities.
• Meticulous attention to detail to ensure precision in preparing quotations, contracts, documentation, and billing.
• Collaborative mindset to work efficiently with cross-functional teams like production, logistics, and finance in a dynamic environment.
• Previous experience in account management, sales, or customer service sectors is advantageous, especially within apparel, textiles, or manufacturing industries.
• Preferred possession of an undergraduate degree in business, commerce, marketing, or a related discipline.