Account Manager

About TrendAI

TrendAI™, a division of Trend Micro and leading global AI security provider, equips organizations with comprehensive AI oversight and integrated security solutions that foster confidence, stimulate innovation, and eliminate risks. Join our team to collaborate with top professionals, push the limits of technology, and help secure a trustworthy AI-driven future.

Role Overview

The Regional Account Manager based in Dubai, UAE, will proactively develop new client relationships and expand the designated territory by coordinating with Technical, Channel Partner, and Marketing teams. This role involves formulating strategic sales plans and campaigns to establish trusted connections with clients and their senior decision-makers. You will be responsible for surpassing sales targets and representing Trend Micro as a trusted consultant by effectively communicating our products’ value.

Key Responsibilities

• Identify and actively engage potential and existing clients to increase adoption of Trend Micro technologies and services.
• Expand market share within the assigned territory by creating targeted strategies for each product and service.
• Establish connections with CIOs and CISOs to nurture and develop business opportunities.
• Collaborate with Pre-Sales, Marketing, and Sales leadership to present optimal value propositions to Channel CEOs and supporting sales and technical teams.
• Meet or exceed quarterly revenue targets aligned with business unit objectives.
• Build and maintain partnerships with key ecosystem alliances including AWS, Microsoft, VMware, and Google.
• Leverage knowledge of security frameworks such as Zero Trust, SASE, UEBA, and XDR, and platforms like SIEM and SOAR to enhance sales efforts.
• Maintain thorough and updated account records in Salesforce for effective opportunity tracking, revenue forecasting, and account management.
• Share relevant insights with stakeholders to aid decision-making processes.
• Understand client business needs, fostering strong relationships through ongoing engagement.
• Advise customers on cybersecurity initiatives, facilitating engagement from demonstration through post-deployment support.
• Lead and participate actively in client meetings and communication.
• Prepare and join account review meetings to evaluate customer experience, service quality, feedback, and identify future opportunities.

Additional Responsibilities

• Gain exposure to customer and channel environments, tailoring value propositions for CIOs and complex multi-customer scenarios.
• Demonstrate a proven track record of account management within the commercial sector.
• Stay informed about competitors, emerging cybersecurity technologies, market trends such as Cloud and Digital Transformation, and relevant country regulations.
• Maintain a growth-oriented attitude and thrive in collaborative settings.
• Work cross-functionally with Technical, Marketing, and Channel teams to ensure customer success at all levels.
• Develop and sustain strong senior executive relationships within the client base.
• Deliver compelling presentations that translate complex technological solutions into clear, business-relevant benefits.

Experience and Certifications

• At least 6 years of pertinent sales experience, with some focus on the security industry preferred.
• Account management certifications such as SPIN or TAS highly desirable.
• Relevant sales certifications.
• Security-related certifications are an advantage.

Diversity & Inclusion

TrendAI is committed to fostering an inclusive and equitable workplace where diversity is embraced and celebrated across race, ethnicity, nationality, gender identity, sexual orientation, ability, age, religion, veteran status, socio-economic background, and political views. We encourage innovation and change and invite you to thrive as part of our team.