Account Manager (m/w/d)

About the Role and Company

Step Ahead GmbH, a part of Softengine with over 250 ERP specialists across 17 locations in Germany, Austria, and Switzerland, supports more than 2,800 client companies and 75,000 users in optimizing and automating business operations. For over 25 years, they have developed innovative, comprehensive ERP solutions continuously shaping the digital future. We are looking for an Account Manager to join our sales team and lead efforts to identify fresh business opportunities, prepare customized proposals, and cultivate enduring client relationships.

Primary Responsibilities

• Create and maintain a robust pipeline of accounts, consistently developing it further.
• Identify customer potentials, develop tailored proposals, and manage the sales process through to completion.
• Conduct campaigns independently and actively participate in customer meetings and industry events.
• Handle offer creation, including pricing, with a focus on delivering results.
• Smoothly transition secured contracts to project management for successful implementation.
• Carefully manage all customer and sales data within CRM and archival systems.
• Collaborate closely with Business Development, Marketing, and Customer Success teams to deepen business relationships.
• Keep knowledge current through continuous training and proactively share expertise within the team.

Candidate Profile

• Minimum of three years' sales experience, preferably within ERP/CRM sectors.
• Strong understanding of market conditions, products, and business processes.
• Passion for IT and cloud technologies, with eagerness to continuously enhance product knowledge.
• Independent, organized, goal-oriented work approach coupled with strong organizational skills.
• Excellent negotiation and closing abilities with clear communication of the value proposition to clients.
• Confident and engaging presence at all business levels, with sociable, team-oriented, and customer-focused mindset.
• Outstanding communication skills, resilience under stress, and high social competence.

Company Culture and Benefits

Our culture values openness and honesty, embraces learning from mistakes, and invites feedback. You will find a supportive team atmosphere with a hands-on mentality, where you can grow, contribute your ideas, and leverage your strengths. Additional benefits include corporate perks, convenient transport connections, shopping facilities, complimentary drinks, fruits and muesli, company parking, options for mobile work, and notably flat hierarchies. Further perks such as EGYM Wellpass, Job-Rad, and workation options are also available.

Hiring Details

Location: Kassel, Hesse, Germany (onsite)
Contract: Full-time, 40 hours per week
Start: Immediate or as soon as possible

If you are ready to independently drive new business development and nurture sustainable customer partnerships while maintaining composure in dynamic settings, we encourage you to apply.