Account Manager

Role Overview

As an Account Manager at Steel & Tube Holdings Ltd based in Auckland's Highbrook area, you will be responsible for managing and expanding both existing and new roofing sector accounts. Collaborating closely with the sales team, your mandate will include understanding customer challenges, aligning with their long-term objectives, and exploring growth opportunities.

Key Responsibilities

• Build and maintain profitable relationships with current and new roofing customers.
• Identify customer challenges and goals to uncover sales prospects.
• Promote the comprehensive Steel & Tube product range to maximize sales within each account.
• Deliver excellent customer service by addressing issues promptly and effectively.
• Contribute to marketing strategies and business growth initiatives.
• Maintain updated product knowledge while achieving sales and financial benchmarks.
• Collaborate internally using the company's "One Company" approach.
• Ensure adherence to health, safety, quality, and environmental regulations at all times.

Candidate Requirements

• Demonstrated success in meeting sales targets and expanding customer accounts.
• Strong skills in relationship management and influencing stakeholders.
• Commercially savvy with experience in planning, budgeting, and forecasting.
• Effective problem-solving capabilities paired with a customer-focused approach.
• Prior knowledge of the steel, roofing, or related industries is highly preferred.
• Deep cultural awareness of Auckland's Indian and Fijian business communities, with proficiency in Hindi considered a strong asset.
• Excellent communication skills along with a professional and responsible attitude.

Benefits and Opportunities

• An opportunity to significantly contribute to the growth of the roofing business in Auckland.
• Supportive environment within a well-established national company.
• Prospect for career advancement and development of specialized industry expertise.
• A role that embraces cultural understanding and community insight.