Account Manager

About Singtel

Singtel is a pioneering technology company where innovation meets purposeful solutions. We are constructing an AI-first telecommunications company for the future, seamlessly connecting individuals, businesses, and communities through trusted networks, intelligent digital services, and cutting-edge technology. Our scope covers enhancements in mobile, broadband, entertainment, and lifestyle services, alongside empowering enterprises through AI, 5G+, cloud, cybersecurity, data centres, and advanced digital platforms. At Singtel, your contributions make tangible impacts by addressing significant challenges, shaping vital digital infrastructure, and developing secure and intelligent AI-powered solutions serving customers globally.

Join us and be part of transformative teams that engineer intelligent networks, advance sovereign AI cloud platforms, fortify cybersecurity, design intuitive customer experiences, and champion sustainable innovation. Supported by decades of expertise and a culture that values continuous learning and creativity, Singtel offers a platform for career advancement while contributing meaningfully to society.

Key Responsibilities

• Establish and nurture strong customer relationships at various organizational levels to drive revenue growth and ensure client retention.
• Collaborate with Solution Managers and Sales Specialists to propose suitable, cost-efficient ICT solutions to corporate clients, spanning local, cybersecurity, and managed services.
• Conduct detailed account planning and customer profiling to comprehend corporate ICT requirements, successfully win bids, and create innovative agreements through ongoing interactions.
• Stay informed of global market trends, competitor activities, and industry developments to better serve customer needs.
• Identify potential business opportunities and areas of cooperation with customers that can foster mutually beneficial partnerships.
• Demonstrate expert knowledge of technology trends and articulate the distinctive value delivered by Singtel’s offerings in this domain.
• Ensure prompt and accurate handling, documentation, and follow-up of all customer pre-sales and post-sales inquiries, work orders, and commercial documents.
• Complete all support tasks requested by the Account Director efficiently and on time.

Essential Qualifications and Skills

• Possess a degree or higher academic qualification with a minimum of five years’ experience in account management across diverse industries, exhibiting a strong sales performance.
• Experience in telecommunications and/or ICT account management is considered a plus.
• Self-motivated, proactive, energetic, resourceful, and creative with demonstrated leadership skills.
• Possess a strong sense of responsibility and ownership toward work and outcomes.
• Able to project a confident and positive image of oneself and the organization.
• Capable of building and maintaining robust relationships with customers across various levels.
• Experience in delivering compelling professional sales presentations, proposals, and reports.
• Skills in selling comprehensive IT and telecommunications solutions.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint.

Are you ready to embrace BIG Possibilities?

Take the leap with Singtel to uncover exciting prospects and boost your career growth. Apply now to start your empowering journey with us!