Account Manager, Growth UK&I

About Vanta

Founded in 2018, Vanta is dedicated to helping businesses earn and demonstrate trust by ensuring continuous security monitoring and verification. Our purpose is to empower companies to enhance their security practices and prove compliance effortlessly. We boast a skilled and supportive team, many members of which have succeeded without prior security experience.

Role Overview

As an Account Manager on Vanta’s Growth UK&I team, you will be entrusted with nurturing and expanding relationships within a specific portfolio of customers. Your role will serve as the main contact post-sale, managing commercial interactions such as renewals and upselling opportunities. Acting as a trusted consultant, you will deeply grasp customers' business objectives and align Vanta's offerings to help advance their compliance and security initiatives, aiming to maximize net revenue retention.

Key Responsibilities

• Forge and sustain strong client partnerships by acting as a strategic advisor for assigned accounts.
• Develop comprehensive knowledge of Vanta’s current and upcoming products to confidently address customer inquiries.
• Collaborate closely with Customer Success Managers to assess client health, ensure strategic alignment, and communicate effectively with accounts.
• Create and execute account plans identifying opportunities to broaden customers’ usage of Vanta’s solutions, including new compliance frameworks and security tools.
• Manage sales cycles for expansions and renewals from initiation to closure, involving internal stakeholders as needed.
• Provide precise monthly forecasts on expansions and churn while maintaining an accurate Salesforce database with diligent pipeline management.
• Maintain a client-centric, consultative approach to solution design, prioritizing customer needs.

Candidate Profile

• Minimum three years of experience selling to or managing customer accounts.
• Fluent in English with proficiency in a second European language preferred.
• Ability to work onsite in the London office three days a week (Tuesday through Thursday) as part of a hybrid schedule.
• Demonstrated competence in prospecting and independently building sales pipelines without BDR or inbound support.
• Excellent communication skills, including written, verbal, and visual, tailored for both internal teams and customer-facing interactions.
• Self-motivated with a strong sense of urgency and adaptability.
• Adept at collaborating across multiple departments such as Customer Success, Marketing, Enablement, and Support.
• Previous experience in security and compliance sectors is advantageous but not required.
• Willing and curious to leverage AI technologies to enhance productivity and impact, applying them responsibly.

Benefits

• Competitive salary with equity participation.
• Comprehensive medical, dental, and vision coverage for employees and dependents.
• 16 weeks of paid parental leave for all new parents.
• Stipends for health and wellness, remote work setup, internet, and mobile phone expenses.
• Commuter benefits for those attending the office in person.
• Pension plan with employer matching contributions.
• 25 days of annual leave per year plus unlimited sick leave.
• 8 paid company holidays annually.
• Engaging virtual team-building activities, educational lunch sessions, and other inclusive company events.
• Work from an office located in London with connections to global offices in San Francisco, New York City, Dublin, Tel Aviv, and Sydney.

Additional Information

Vanta is devoted to fostering a diverse and inclusive workplace, valuing candidates from all backgrounds equally. We do not discriminate based on race, gender identity, age, religion, sexual orientation, veteran status, disability status, or any protected characteristics. As an equal opportunity employer, we highly encourage applications from all qualified individuals.

Location: London, England, United Kingdom. The position operates on a hybrid model requiring onsite presence three days per week (Tuesday to Thursday).