Account Manager

Overview

The Account Manager will be instrumental in cultivating and managing relationships with channel partners to stimulate sales and boost revenue. This position requires collaboration with partners and suppliers to ensure the effective promotion and sale of products and solutions while prioritizing high customer satisfaction.

Key Responsibilities

• Achieve sales growth by executing channel sales strategies and supporting lead generation efforts to meet or surpass sales objectives.
• Establish and nurture strong partnerships with existing channel collaborators and seek new partnership opportunities.
• Collaborate closely with the marketing team to plan and implement joint marketing activities, events, and campaigns with partners.
• Negotiate partnership agreements covering pricing, delivery timelines, and service level commitments.
• Handle partner concerns or disputes swiftly and professionally to maintain a positive partnership experience.
• Monitor market trends and evaluate partner performance to uncover growth opportunities and areas for development.
• Ensure partners comply with company policies, procedures, and ethical guidelines.

Qualifications

• A Bachelor’s degree in Business, Marketing, or a related discipline.
• Between 2 to 4 years of experience in channel sales, account management, or similar roles, preferably in IT infrastructure.
• Excellent communication and interpersonal skills to manage relationships effectively.
• A demonstrated history of meeting sales targets and managing partner networks.
• Proficiency in analyzing sales data and market trends for better decision-making.
• Strong negotiation and conflict resolution capabilities.
• Self-driven and results-focused, with the ability to work autonomously and collaboratively within a team environment.