Account Manager – Client & Social Media Management

About Signaasat Ad Tech

Signaasat Ad Tech, based in Aundh, Pune, seeks a seasoned Account Manager with at least two years of experience. This full-time position offers a starting salary of ₹30,000 per month and involves managing client relations alongside social media marketing operations.

Key Responsibilities

• Serve as the main point of contact for day-to-day interactions with assigned clients.
• Comprehend client needs, marketing goals, ongoing campaigns, and prioritize accordingly.
• Bridge communication between clients and in-house creative and marketing teams.
• Oversee social media accounts to ensure monthly content plans are executed punctually.
• Collaborate effectively with graphic designers, video editors, copywriters, and performance marketing professionals.
• Create detailed briefs for creatives including reels, campaigns, and social media posts.
• Maintain and manage content calendars, schedules for posts, approvals, and delivery deadlines.
• Follow up rigorously to guarantee internal teams meet their deadlines.
• Review all creatives and captions prior to client submission.
• Manage client feedback systematically and ensure prompt implementation of revisions.
• Organize routine client meetings and review sessions to track and discuss performance metrics.
• Analyze social media activities to discover ways to boost content quality and engagement rates.
• Keep accurate records of client directives, approvals, outstanding tasks, and deliverables.
• Simultaneously manage multiple client accounts while upholding service standards and deadline compliance.
• Develop and maintain strong, enduring relationships with clients to foster loyalty and satisfaction.

Candidate Requirements

• At least 2 years of relevant experience in account management, client servicing, social media management, or digital marketing.
• Excellent oral and written communication skills.
• Proficient understanding of Instagram, Facebook, LinkedIn, Meta platforms, and social media content management.
• Strong abilities in team coordination and multitasking under deadlines.
• Good presentation, problem-solving, and client interaction skills.
• Basic knowledge of digital marketing practices, branding, advertising, and content creation.
• Familiarity with tools such as Google Workspace, Excel or Sheets, PowerPoint, and project management software is preferred.

Preferred Experience

Candidates with prior exposure to healthcare sectors, including hospitals, doctors, pharmaceutical companies, or healthcare brands, will be given special consideration.

What We Seek

The ideal applicant will independently manage client accounts from start to finish—grasping client's business needs, assigning tasks to teams cohesively, ensuring timely delivery and quality, and aligning both client and internal teams throughout the process.