Account Manager

About the Role

As an Account Manager at Deswik, a Sandvik company, you will apply your extensive background in mine planning to manage and expand our customer portfolio throughout North America. This position is based in Vancouver and operates on a flexible hybrid model with two days working from home and three days in the office. Travel will approximate 30% of your time.

Key Responsibilities

• Drive new business development and oversee existing accounts, including proposal preparation and contract negotiations.
• Establish and nurture cooperative relationships with customer stakeholders, ranging from site teams to corporate executives.
• Facilitate the planning and delivery of top-notch software implementations and consulting services.
• Innovate by utilizing Deswik technologies to address complex challenges in mining operations.
• Surpass customer expectations by maximizing value from current investments and fostering authentic partnerships.
• Manage client relationships effectively, swiftly resolving any concerns or issues.

Candidate Profile

• Possesses a degree in Mining Engineering or Geology.
• Brings over five years of experience in the mining sector in technical or operational roles.
• Has comprehensive knowledge of site operations and the practical aspects of executing tasks onsite.
• Deep understanding of mining engineering concepts and technical challenges.
• Experience in sales or customer/stakeholder management, including commercial negotiation skills.
• Capable of integrating people, technology, and procedures to develop mine planning solutions.
• Strong influencing and change management abilities within large organizations.
• Driven by continuous improvement and innovation.
• Balances emotional intelligence and analytical skills to reliably achieve commitments.
• Technologically adept with a readiness to learn Deswik tools; proficiency with these tools is a significant advantage.

Compensation and Benefits

• Competitive salary range from CAD 130,000 to 200,000, based on expertise and experience.
• Eligibility for an annual performance-based bonus.
• Comprehensive health benefits package.
• Paid parental leave and RRSP matching plan.
• Supportive, flexible work environment with a hybrid work schedule.
• Opportunity to collaborate with a global network of over 100 mining consultants.

Additional Information

This role requires candidates to be Canadian citizens, permanent residents, or individuals holding a valid work visa that does not require sponsorship. Deswik is committed to empowering engineers by providing the tools and environment necessary for professional growth within the mining industry’s digital transformation.