Account Manager

About the Role

Epson Europe B.V. is seeking a motivated and forward-thinking IT Reseller Account Manager to join their consumer & channel sales division. This role involves managing designated IT reseller customers and partners, with the goal of driving business growth and maximizing sales of Epson products. The position is based in Dublin, Ireland, offering a hybrid work arrangement with three days per week working from home.

Key Responsibilities

• Promote Epson’s complete product range to enhance sales growth within specific reseller markets.
• Set and achieve quarterly sales targets for assigned accounts and product categories.
• Create and implement a sales plan to effectively manage the customer portfolio.
• Develop account plans collaboratively with channel partners to identify and qualify new growth opportunities.
• Gather and analyze sales data from partners to target key end users for Epson sales activities.
• Leverage relationships with corporate account and specialist vertical account managers to maximize opportunities.
• Coordinate and execute promotional campaigns tailored to customer and business needs, while monitoring return on investment.
• Align and review quarterly marketing plans and ensure the successful execution of generic Epson marketing initiatives within accounts.
• Maintain timely and accurate sales forecasting to support Epson business management.
• Collect competitive market intelligence and provide structured feedback to inform promotional activities.
• Oversee the development and implementation of CRM initiatives as required.
• Manage Epson's Partner Programme, ensuring partners meet qualification criteria and meet targets for signed partners.
• Generate regular reports including portfolio, opportunity, and sales marketing development fund (MDF) ROI reports.
• Identify case studies relevant for internal and external use to showcase customer success stories.
• Collaborate across support departments to provide necessary resources for assigned accounts.
• Work closely with vertical and specialist sales managers to optimize sales efforts.
• Coordinate with the European team on management of pan-European opportunities and key accounts.

Candidate Profile

• Experience in IT reseller account management is preferred.
• Demonstrable success working within large reseller accounts.
• An innovative approach to sales and account management.
• Evidence of academic achievement.

Benefits and Culture

• Access to a flexible benefits package including a strong contributory pension scheme, private healthcare, life insurance, gym membership, and employee assistant program.
• Employee discounts on Epson and Seiko products.
• A minimum of 25 days paid holiday per year.
• Hybrid work model promoting work-life balance.
• Epson's commitment to sustainability, innovation, and inclusivity in the workplace.
• Diversity and equal opportunity employment with reasonable accommodations provided during hiring and employment.