- Experience
- 3–5 yrs
- Salary
- —
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Nextwo Co.
Nextwo, a subsidiary of T2, was established to leverage exceptional technology talent from Jordan and Egypt to support Saudi Arabia's expanding digital market. Originally focused on staffing, it has grown into a full human capital and technical manpower partner across domains such as SAP, Oracle, AI/ML, Cloud Architecture, Software Development, UI/UX, Fintech, and Finance.
The company operates in Saudi Arabia, Jordan, and Egypt, offering Offshore Development Centers, hybrid models, onsite personnel placement, and managed services. Nextwo boasts a talent retention rate exceeding 90% and provides clients with up to 60% cost savings.
Role Overview
We are seeking a motivated and accomplished Account Manager to act as the strategic intermediary linking our expert technical teams with our expanding client portfolio. This role ensures flawless execution of offshore and hybrid solutions.
Key Duties
- Develop and sustain strong, enduring client relationships to enhance trust and satisfaction.
- Function as the principal contact between global clients and internal teams located in Jordan, Egypt, and Saudi Arabia.
- Align client business goals and technical requirements to customize manpower and offshore development offerings.
- Seek and uncover prospects for expanding accounts, including cross-selling and upselling technology services.
- Address client escalations and operational challenges promptly and efficiently to maintain operational excellence.
- Oversee account performance and service delivery to uphold stellar retention and quality benchmarks.
Required Qualifications
- 3 to 5 years of demonstrable experience as an Account Manager in offshore companies, IT outsourcing, or technical staffing sectors.
- Excellent communication, negotiation, and presentation capabilities with a talent for persuasion and relationship building.
- Full proficiency in both English and Arabic languages.
- Comprehensive understanding of offshore business models, managed services, and familiarity with technology fields such as Software Development, Cloud, Artificial Intelligence, and Enterprise Resource Planning (ERP) systems.
- Strong emotional intelligence, proactive approach to problem-solving, and adeptness at managing complex cross-border client relationships.
Industry
HR Services